222,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance
She was professional and knowledgeable. Made good recommendations.
Insurer: ASPCA
By: customer
great insurance and excellent prices
I really like this insurance because it's affordable and they have low deductibles.
Insurer: ASPCA
By: Maria Caraballo
Seamless Excellence: A Glowing Review of Healthy Paws Pet Insurance
Our neighbor's invaluable suggestion led us to Healthy Paws as we embarked on the journey of bringing home our beloved Havanese puppy, who has now blossomed into a vibrant 2 1/2-year-old. From the outset, the experience with Healthy Paws has been nothing short of exceptional. The process of submitting claims online has been remarkably seamless, a far cry from the complexities we've encountered with other pet insurance providers in the past. The efficiency of their communication and the swiftness of reimbursement have consistently left us pleasantly surprised. In stark contrast to our prior experiences with various pet health insurance companies, which often proved to be sources of frustration, Healthy Paws has been a breath of fresh air. Their commitment to delivering prompt and hassle-free service has genuinely transformed our perspective on pet insurance. Without hesitation, we wholeheartedly endorse Healthy Paws to fellow pet enthusiasts who share the same deep affection for their furry companions and strive for nothing but the best in their care.
Insurer: Healthy Paws
By: Kat Bedbury
Great insurance too long process time
Took 40 days to process my claims and I even contacted my vets office to make sure they sent the invoice explanation (which they did the same day requested). These claims were not complex claims. They were simple everyday claims. This is not the first time it has taken a long time to process. Other simple claims such as routine exam for wellness have taken 30 days.
Insurer: Pets Best
By: Jax n brooklyns mom
Don't bother making a claim online
My father in law was in an accident Saturday we filed claim right after accident. It is now Monday night no one has contacted us either via phone or email. No rental and truck is in a towing yard somewhere. I have been on hold 45 minutes and I've Calle twice already the adjuster directly with no response. 3 emails to adjuster no response. One phone call to sonnet earlier and they said they know nothing about our claim. Between our two policies we have 3 vehicles insured with them for 5-6 years now. Totally unacceptable.
Insurer: Sonnet
By: Michael Dodge
Embrace has been great
Embrace has been our go to for our dog since we adopted her. Easy to use and very quick reimbursement for her annual visit.
Insurer: Embrace
By: David Vigil
Roxy's disc rupture
Our dog had a disc rupture. One second she was chasing her ball, the next her right leg was paralyzed. The staff at Healthy Paws were very kind, answering all my questions about my policy. They covered almost all of Roxy's surgery, and yesterday said Roxy's post - surgery rehab will be covered if she needs it. I am so grateful. The premiums are very reasonable, and worth every dime. Save your family from having to make a terrible choice because of the cost of emergency care, and get Healthy Paws insurance for your pet!
Insurer: Healthy Paws
By: Eileen
Super easy app
Super easy app. Let me choose my deductible and % back. Very nice customer service. Easy to do online claims!
Insurer: Spot
By: Claire Strickland
This insurance cheats you!
I have called and emailed over TWENTY TIMES, to get paid on a claim they say they approved M. They no longer respond to requests for assistance, causing an official complaint to the Department of Insurance. They actually keep saying my check is “in the mail”, them claim they cancelled it and sent another. And I’m enrolled in direct deposit! Why are they MAILING checks at all? Read the reviews—- they clearly suck. Do not buy HEALTHY PAWS.
Insurer: Healthy Paws
By: Lili
Latest 1 comments
We’re sorry for your frustration regarding your claim reimbursement. Your claim was paid with a check being mailed to you the middle of July. At the beginning of August, you started the process of enrolling into direct deposit, which was completed the middle of August. In the middle of August you notified us that the previously mentioned reimbursement check was not received. A case was made for our Payments Team and at the end of August, a stop payment was placed on the check and your reimbursement was provided by direct deposit.
Very knowledgeable and passionate about her job.
Knowing what she was talking about and the positivity in Stephanie’s voice. She was a bit persistent in getting in touch with me about insuring my lil baby Pebbles and she always referred to Pebbles by name. I’m glad Stephanie kept calling me and normally that would irritate me but she didn’t. Very very kind and respectful. That is the reason o give a 5 star rating. Very nice young lady.
Insurer: Prudent Pet
By: Charlotte Dukes