224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I filed my first claim and saw that you…
I filed my first claim and saw that you paid $70 to our direct deposit on 10/16, but as of today 10/21, that deposit has not shown up. I would like to give you a 5 star review, but can't with this gaffe.
Insurer: Spot
By: CAROL S
Great to work with
Very fast response. Many Pets kept me informed of the entire process. Very easy to work with when filing a claim.
Insurer: ManyPets
By: Belinda Jacome
Great Service
We have three policy and we will keep them for our pets. They have great customer service and they handle our claims fast.
Insurer: MetLife
By: Richard
Not very much of a reimbursement for…
Not very much of a reimbursement for the amount that I pay a monthly basis. And quite a delay in getting payments.
Insurer: Pets Best
By: Solo Traveler
I was told to send my medical records…
I was told to send my medical records to hartvillegroup.com which I did back on 9/15/23. When I called last week, they reported that I they never received any records? So I resubmitted through my app on my phone last week, and now apparently my claims have been submitted and are being processed? So my only complaint is that they need to be more clear about where to send claims to have them processed within a reasonable time?
Insurer: Spot
By: Kathi Fright
Easy to use
Very friendly and helpful customer service. Good communication. Using their app is the easiest way to submit claim
Insurer: Hartville
By: Ann
Paid for teeth cleaning
They paid for most of teeth cleaning and one extraction on both Yorkies.
Insurer: Spot
By: Barry E Gibbs
Claims are processed so quickly
Claims are processed so quickly! We had accumulated a few a claims and all were processed within the week!
Insurer: Spot
By: VG
Good until it wasn’t
I had spot for 2 years and it was great until they decided that my dog, who is perfectly healthy with no medical conditions, was too old. My monthly payment doubled and spot became unaffordable. If you have a young pet with no conditions, you’ll probably get a fair price. If you have an older pet you’ll probably want to look elsewhere for coverage.
Insurer: Spot
By: Zoe Marshall