154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 14, 2024

Best pet insurance I have ever had

Best pet insurance I have ever had! Very easy to use the App when you have claims to do. They are very fast in completing and making the reimbursements.

Insurer: Spot

By: Filippa

August 14, 2024

Hi,Amanda was the representative that…

Hi,Amanda was the representative that helped me with both my fur babies accounts. She was wonderful! Helpful,understanding & informative. She is the type of person to go the extra mile,very helpful, kudos to her 👏

Insurer: Fetch

By: Denise Curto

Verified August 14, 2024

Could not be happier!

Easy to file claims. I had a couple questions and customer service was always very helpful and concerned for my dog and happy to put my stressed out mind at ease. We had to pay out over $10,000 for emergency surgery for our very sick pup. We were reimbursed in less than a week and it only took that long due to an error on my end. All other Wellness and other illness claims have been paid in 2-3 days. Embrace is amazing and we are so thankful to have had the peace of mind that we had this coverage to save our pups life.

Insurer: Embrace

By: Happy customer

Verified August 14, 2024

The person I spoke with was so helpful…

The person I spoke with was so helpful and explained it all very well. I can see that it's a different model than other pet insurances, but he made it fairly easy to understand.

Insurer: Trupanion

By: Nancy Wickett

August 14, 2024

Easy to submit claims and fast…

Easy to submit claims and fast reimbursement

Insurer: Pets Best

By: Anthony Figueroa

August 14, 2024

The response time for claims is slow

The response time for claims is slow. I also worry about premiums increasing for me next year by an amount that will not be reasonable. I just heard from a friend that her premiums went up after her first year even though you paid no claims out to her.

Insurer: Pets Best

By: Karen Henderson Flagg

August 14, 2024

Easy submission of the claim and fast turnaround time.

Easy submission of the claim. Fast turnaround time on reimbursement. Great coverage.

Insurer: Pets Best

By: Jennifer

August 14, 2024

Absolutely love this insurance

Absolutely love this insurance. Had to use it many times on my accident prone pup.

Insurer: Embrace

By: Tessa Miller

August 14, 2024

Customer service mistakes

I told them to put my second dog on my policy. The person i called apparently never did and i didnt find out until i didnt get reinbursted and found out why. Their customer service is not the best either.

Insurer: Embrace

By: Bruce Lee

August 14, 2024

Incorrect information on reimbursement

I was told that because my Simparica trip covered both heartworm and flea and tick, that I would be reimbursed for both heartworm prevention and flea and tick prevention. The medication is $217 but I was only reimbursed for flea and tick. So instead of $30 for heartworm and $50 for flea and tick, I only got $50. I feel I should have received both, it was what I paid for with essential wellness.

Insurer: Pets Best

By: Nancy Ward

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