218,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I'd give them zero stars if I could
I'd give them zero stars if I could! I've submitted several claims, none of which were covered, including diagnostic work to rule out a brain tumor on my dog. Customer service is terrible. When I finally did talk to someone, he said he'd research why it wasn't covered because my vet had submitted all the paperwork they had asked for and of course, I never heard from him again. Currently shopping for another carrier but I am beginning to think these pet insurance companies are all scam artists taking advantage of people because they know we'd do whatever we could for our pets. Update as requested: I2259722A Submit date: 12/28/22. I am using my middle name on this site, just fyi. Please contact me privately from here on out.
Insurer: Healthy Paws
By: Elaine
This is the BEST pet insurance ever
This is the BEST pet insurance ever! Kind, affordable, and VERY easy to use.
Insurer: ManyPets
By: Jess Mularski
Embrace website is easy to navigate and…
Embrace website is easy to navigate and the follow-up by representatives is always timely and professional. Will stay with my Embrace policy for years to come!
Insurer: Embrace
By: Alan Yamamoto
Insurance for our puppy
The sign up for the insurance coverage for our new puppy was easy and comprehensive. It's great to have this security for our new pet's health needs.
Insurer: ASPCA
By: Diana Maurice
Best pet insurance
They have a Quick response time with very fast turn around for refunds on coverage. It’s a super Easy app to navigate and submit claims. Nice, professional people who are very helpful on the phone to explain questions.
Insurer: Healthy Paws
By: Courtney
I have been trying to reach out to…
I have been trying to reach out to embrace for months with no success in getting a response. This issue has been going on for over 10 months and NO ONE has tried to help me or even responded. I’m extremely dissatisfied with embraces customer service if one can even call it that. Embrace is taking $70 a month and not doing anything to help me. What am I paying for!?!
Insurer: Embrace
By: Bereket Tameru
It was so easy to use
It was so easy to use. Plus they sent a collapsible bowl and a Figo dog tag I can register for my dog.
Insurer: Figo
By: Lorri Schneider
A caring and professional staff member
A caring and professional staff member. Thank You so much for the rapid turn around of the claims I have submitted. I am so very proud to call Nationwide Scarlett's insurance services. Thank You so very much!!
Insurer: Nationwide
By: Terry Hooper
Look elsewhere for your pet
Upon denying my first ever claim as a customer, they again denied the appeal. Denying an appeal that had my own veterinarian state that the claim should not be denied. Further, they incorrectly stated that my dog had allergies and therefore a pre-existing condition. My dog has never been tested nor diagnosed with allergies, and the mere fact that you use documentation of my doctor "discussing the possibility of allergies" as diagnoses is absurd. Further, they use the diagnoses of Dermatopathy as a pre-exisiting condition and somehow try to link an ear infection to a previous issue of skin irritation on the stomach, two of which are completed unrelated, and I find it laughable that they can use such a umbrella diagnosis of dermatopathy as a pre-existing condition where you can then deny ANY AND ALL CLAIMS of a skin irritation. This is the most outrageous experience I have dealt with an insurance company before and I will be absolutely recommending any animal owners I know to look elsewhere if they are interested in pet health insurance. conveniently, the appeal process took just the right amount of time before my next premium payment was due, 71 days to be exact for an appeal for something as small as an ear infection, Scam.
Insurer: Pets Best
By: Tyler