217,342+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,342 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They don’t follow up with clients
They don’t follow up with clients. Claims take way longer than they say
Insurer: Embrace
By: Nagabis Gonzalez
The rate for my two dogs went up just…
The rate for my two dogs went up just after one year, now on year two. As of right now neither dogs are high maintenance and just this last two months did I ever reach the deductible for one dog. I do not understand why the monthly rate would rise when I had not asked for major coverage of anything from Embrace.
Insurer: Embrace
By: Brandelle Delph
It took 30 days!
It took 30 days! THIRTY days!! The entire point of me carrying this insurance is to lighten the burden an emergency vet trip puts on the finances. 30 days later is far too late. And no explanation, no updates. A couple lame apologies is all I got. Oh wait! I also got a premium increase on a 3 year old dog with no medical issues. How do you like them apples?
Insurer: Pets Best
By: Debbie Henderson
Our experience with Fetch a…
Our experience with Fetch has been a good one. Communication with Fetch has always been very good. Fetch gives detailed information about our claim and when to expect an answer to the payment of the claim.
Insurer: Fetch
By: Ray Burchett
Once again great service
I have been with Embrace for 8 years now. Service has always been top notch. Recently it seemed one of my claim submittals was missed. I waited a while (actually a few months) and finally called. They were quick to acknowledge that it was somehow not addressed. It was quickly processed, and I received my wellness claim benefits within a couple days. Ryan was awesome and did not back pedal on their oversight.
Insurer: Embrace
By: CN
I’m not sure this is a legitimate…
I’m not sure this is a legitimate company. They show a phone number, but it doesn’t connect in Canada or in the USA. Emails are not answered and returned. What good is this?
Insurer: Spot
By: Terry F
Quick claim approval
I submitted my claim in the morning and received reimbursement on the same day!
Insurer: Figo
By: Gen S.
I am very happy with Fetch
I am very happy with Fetch. This is the first pet insurance I have ever purchased. I had to file a couple claims and Fetch kept me updated on the progress to review and finalize the claim. I was very impressed with the short amount of time it took to finalize and deposit directly into my bank account. I would highly recommend Fetch pet insurance.
Insurer: Fetch
By: Kathy Page
Boxer puppy had a GI Tract inflammation…
Boxer puppy had a GI Tract inflammation problem for several months. Billing response was very quick and received payment within a few days. Would highly recommend Fetch as service was GREAT!!
Insurer: Fetch
By: Robert Schaack
Mostly positive experience once understanding the procedures
Well, coming over from another company once my previous dogs passed away, it's been a process learning the new rules. Now that I know what you need to process the claims things have been going smoothly. It does take a little longer for payment than my previous carrier, but that is to be expected with a new company. Once the claim is complete the payments are in my bank account within a few days. All and all they have been good to work with.
Insurer: Fetch
By: Shelby and Charles