216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pleasantly Surprised
The process for submitting a claim and navigating my account is so easy. We have submitted many claims because my dog has two chronic illnesses and they have paid many of them in full. They are also very responsive when I have questions or concerns. I have been very pleasantly surprised with the service at Embrace. Highly recommend.
Insurer: Embrace
By: Lizzie
Just signed my fur babies up for…
Just signed my fur babies up for coverage .
Insurer: ASPCA
By: gema alonzo
Everything was east to understand for…
Everything was east to understand for people such as me who r not real good with technology! I loved that u could customize your plan and also someone call and talk everthing over with me. Very polite an helpful. So far I would say great
Insurer: Spot
By: Donna Damarin
Glad we chose them
They cover a lot. The process to submit a claim is very easy. We adopted a puppy and in the past we have had crazy things happen with our dogs, so we decided this time, we're investing in insurance. The deducible and copay is so reasonable and the monthly fee is very affordable. Our pup is not quite 2 and he has already torn both his ACLs, so we are very grateful we got it. We reviewed a lot of companies and Pets Best was so easy to understand. The benefits were explained well and it's connected to our auto insurance which is just another convienece. So far we feel very good about choosing them. The only reason it's not 5 stars is because sometimes the review and approval takes much longer than I expected. According to my friends with other companies, their wait time is significantly shorter. The first few claims took over a month. We have had a couple come back very quickly. I'm sure it depends on how many claims they have coming in but, based on everything I'd heard and read, I expected closer to 1-2 weeks for responses. I still recommend them because they do cover so much and are so easy to work with.
Insurer: Pets Best
By: J Calton
When I signed up Cooper they are eager…
When I signed up Cooper they are eager to get your monthly payment; but then they don't cover this or that - it falls under another category. I'm not sure the benefit of it.
Insurer: Figo
By: Sherri
Three tries
Three tries. Saysclaim went through. Then says it didnt. Ugh
Insurer: Embrace
By: Anne Gilmartin
Thank you
My dog had an idiopathic chylothorax which is something no one can plan for and I was so thankful to have my pet insurance through Metlife! The claims process was easy and I was reimbursed quickly. When I called to check on the claim the people on the phone were kind and understanding! Thank you
Insurer: MetLife
By: Valerie
Jury is out on Pets Best
Jury is out on Pets Best. We met the deductible, but most of the expenses we’ve incurred since then have been disallowed. For example, the puppy got an intestinal parasite, but the medication to treat it wasn’t covered. This policy has not been helpful in mitigating the expenses associated with minor illnesses. Can’t speak to major incidents—we’ve been fortunate so far.
Insurer: Pets Best
By: TSY
A great pet insurance company!
I've been with Pets Best since my GSD was 8 months old. She is approaching her 11th birthday and PB has been nothing but stellar. She was very healthy for 7 years until she developed major allergy/bacterial skin issues. Pets Best has come through every time. A 10 out of 10!
Insurer: Pets Best
By: Bonnie Popp