154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 21, 2024

Excellent customer assistancetook the time with me on the…

Carrisa took the time with me on the phone to help me locate where I could see my uploaded documents online. The phone pictures just didn't cut it doing the upload by the app. She was really conscientious and 110% focused on assisting me with the upload so I could move on to making a claim.

Insurer: Fetch

By: Meredith Rife

September 21, 2024

Excellent customer assistancetook the time with me on the…

Carrisa took the time with me on the phone to help me locate where I could see my uploaded documents online. The phone pictures just didn't cut it doing the upload by the app. She was really conscientious and 110% focused on assisting me with the upload so I could move on to making a claim.

Insurer: Fetch

By: Meredith Rife

September 21, 2024

Excellent customer assistancetook the time with me on the…

Carrisa took the time with me on the phone to help me locate where I could see my uploaded documents online. The phone pictures just didn't cut it doing the upload by the app. She was really conscientious and 110% focused on assisting me with the upload so I could move on to making a claim.

Insurer: Fetch

By: Meredith Rife

September 21, 2024

Excellent customer assistancetook the time with me on the…

Carrisa took the time with me on the phone to help me locate where I could see my uploaded documents online. The phone pictures just didn't cut it doing the upload by the app. She was really conscientious and 110% focused on assisting me with the upload so I could move on to making a claim.

Insurer: Fetch

By: Meredith Rife

September 21, 2024

Love this company

Love this company. Ease of claim and fast response.

Insurer: Embrace

By: Kathy Mcmicken

September 21, 2024

wishing i could give 0 stars

We have never missed a payment--Placed a claim for a cruciate tear surgery and after weeks of diligently sending Pets best every article of history, payment history ect that they requested in a very timely manner they denied the claim stating it was a preexisting condition-- my dog suffered from necrotizing fascitis aka a septic joint and was NEVER diagnosed with a cruciate tear in that leg...This is definitely disappointing considering i've been with their partner Progressive for YEARS and never had a problem with their partner. I would definitely go with another company in the future.

Insurer: Pets Best

By: Lia

Useful
September 21, 2024

Not no but heck no

Not no, but heck no…It’s a typical insurance scam and they got me. You pay and pay and then when you need it they deny you for a technicality… “ your dog has 4 legs not five it’s not covered”! I do not recommend!

Insurer: Embrace

By: John Johnson

September 21, 2024

Doesn’t cover enough for what you pay. Premiums go up by massive amounts even after no claims. Not worth it.

I originally got insurance when a friends dog was in a freak accident requiring an $15,000 surgery. She didn’t have insurance and it took an huge toll on her finances. I decided to set my dogs up for insurance and after comparing companies was able to find awesome coverage for my two dogs that was $85 a month COMBINED. Never once made a claim. Happily paid my premiums. I even sought vet care for a minor emergency and didn’t file a claim because the cost at the vet was under $600 and I didn’t want to raise my premium for a true non emergency. Well my policy was set to renew next month and my premium was going to be raised by $40 a MONTH for my dogs. They won’t let you cancel online or through app so you have to call and sit on hold. The representative I spoke to was very nice and offered some other options to lower my monthly price but the coverage was minimal and the deductible was high. The point of insurance is to cover major emergencies and at the end of the day I just can’t justify $120 a month for two healthy pups when that doesn’t even cover basic wellness exams, prescription costs, exam fees, or preventative care.

Insurer: Embrace

By: Emily S

Verified September 21, 2024

I did not have to use the insurance as…

I did not have to use the insurance as of yet.

Insurer: Pumpkin

By: Becky Noyes

September 21, 2024

Are not honoring the policy and customer service will not respond!

Just got a policy with Embrace for both my dogs. Sent in my first bill for an exam for one of them and they sent me a message on the app denied. I have emailed them twice via the link on the app asking why and to give me a call to discuss. No response!!! They are not honoring their policy and customer service is non existent!!!! Beware!!

Insurer: Embrace

By: Carole Knipe

Compare top pet insurance providers plans.