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Super helpful about our quote and…
Super helpful about our quote and efficient for approving our claim.
Insurer: Embrace
By: Cate Wu
This company is outstanding
This company is outstanding. Filing claims is an easy process online. They quickly process claims and pay in a few days. Rarely is there a problem, and if one arises, it’s easy to resolve. They staff are friendly and professional. Their premiums are reasonable. I couldn’t be happier.
Insurer: Embrace
By: Gene Kohl
Horrible
Horrible company they are scammers. I have had a policy with Trupanion for 5 years. My rates started at $150 a month and have increased to $230 up until now. As my dog is approaching his 11th birthday they are more than doubling my rate at over $500 a month, we have not moved areas and counties have remained the same. They know that at his age any conditions will now be pre existing and I can't go to another insurance company. It is unethical and they blame it on "area wide claims", we haven't moved areas! Upon signing him up there was a mention of a possible sprain to watch, nothing diagnosed, and since then they cover NOTHING in relation to limbs including arthritis which would not be related to a suspected sprain. The only option they give you to lower your rate is to lower the % they cover, that doesn't lower your rate it just changes where you are paying it to. I wish I started with a different insurance company to begin with and will never use Trupanion again with any other pets.
Insurer: Trupanion
By: Krysta Benzenberg
I have called many times
So far so good. You have one of the best customer service. Polite, respectful, answer all questions. Recently a claim was paid.
Insurer: Embrace
By: Sandra Martuscelli
Trupanion is the best
Trupanion is the best. Fast response and received cheque very fast. Having Trupanion is such a big help! Highly recommended!
Insurer: Trupanion Canada
By: Connie Leung
Submitting a claim is amazingly easy
Submitting a claim is amazingly easy. I did need a few consults with staff and they provided the answers. Thank you My Embrace!
Insurer: Embrace
By: Better World Books Critique
It took too long for a response and…
It took too long for a response and reimbursement.
Insurer: Embrace
By: William
Excellent insurance
Excellent insurance. Claims are easy to do and quickly processed. Customer service is always pleasant and extremely helpful. We love Embrace. Thanks for excellent service!
Insurer: Embrace
By: customer
This is the insurance company you want to use.
Stephanie was so awesome to work with setting up the policy for our new pup. The coverage looks great, the price point is right, and if you are like me and tired of not being able to reach an actual person when you have a question about something. This is the company to use. They are local (at least for me- I live in Chicago -) and staffed with real live people that want to help you. Something that’s hard to find in 2024.
Insurer: Prudent Pet
By: Anthony