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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

September 25, 2024

Update to previous review.

I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.

Insurer: Fetch Canada

By: NK

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