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Update to previous review.
I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.
Insurer: Fetch Canada
By: NK
Update to previous review.
I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.
Insurer: Fetch Canada
By: NK
Update to previous review.
I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.
Insurer: Fetch Canada
By: NK
Update to previous review.
I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.
Insurer: Fetch Canada
By: NK
Update to previous review.
I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.
Insurer: Fetch Canada
By: NK
Update to previous review.
I have an update to the review that I submitted a couple of weeks ago. I received a call back from a customer "care" person and we discussed my case. (It was where my claim was a couple of days late being submitted due to a personal medical emergency where I was unable to submit). He was insistent that they would not honour the claim. He then asked what I wanted them to do about it and I told him to pay the claim as I pay premiums for eligible expenses. His reply to me was "it is not for us to pay the claim, we are in the insurance business after all". Intimating that their job is to refuse as many claims as possible. Find another insurance company that works with their clients and doesn't blatantly state their job is to refuse legitimate claims.
Insurer: Fetch Canada
By: NK
Great rates/coverage
Great rates, timely claims handling, and they actually cover much more than I expected. I’ve worked with insurance companies for 20+ years and this is the first time I’ve been pleasantly surprised by how much was covered when I had to make a claim. Highly recommend them.
Insurer: Spot
By: Jenna Labourr
Ease of claim filing and rapid claim…
Ease of claim filing and rapid claim review and settlement makes Embrace Pet Insurance the way to go for professional services for our pets. Been a policy holder for several years now and no complaints from my wife and I on any aspect of the policy and services provided.
Insurer: Embrace
By: David and Rosemary
Excellent
Excellent. Eady to submit claims. Payment deposits to my bank account within a few days.
Insurer: Spot
By: Lakes
It was super easy to make a claim and…
It was super easy to make a claim and quick to receive reimbursment
Insurer: Spot
By: Cari