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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Verified

Trupanion has been outstanding for us and I will recommend Trupanion to anyone.

Trupanion has been outstanding for us, and I will recommend Trupanion to anyone.
  • INSURER: Trupanion
  • POSTED: 07/26/2022
  • BY: Jason
  • BREED: Mixed breed
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Trupanion is best out there I have been a client since 2008 disappointing it took 3 calls to get the appeals form and the fact that I have to appeal a Trupanion error.

Trupanion is best out there, I have been a client since 2008, disappointing it took 3 calls to get the appeals form and the fact that I have to appeal a Trupanion error. but overall great service as always from Trupanion
  • INSURER: Trupanion
  • POSTED: 07/26/2022
  • BY: Debora
  • BREED: Bull Terrier
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

One happy Pom Dad.

Very fast turn around on claims and a very helpful customer service.
  • INSURER: Trupanion
  • POSTED: 07/26/2022
  • BY: Philip
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

New customer

Your staff is awesome and your product is equally great.
  • INSURER: Trupanion
  • POSTED: 07/26/2022
  • BY: Sandra
  • BREED: Cockapoo
  • AGE OF PET: 0 - 3

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1

out of 5

Still Waiting

Where to start... I have two dogs enrolled with Pets Plus Us. One dog is 7 years old and has been enrolled since 8 weeks. I have rated Pets Plus Us a 8 out of 10 for him. The underwriting was quick back in 2015, claims were quick before they changed underwriting companies about four or five years ago. Things have really changed since then. Now to the review I am here for.... I have a puppy (currently 4 months old) who I enrolled a little early (at 6 weeks - one week early) and the website didn't prevent me from enrolling a week early nor did it flash a message telling me I was a week early. After the free month and having paid for the next month, I reached out to find out what was happening with the underwriting as they sent me an initial policy and even in that email no one said I was a week too early. When I made the call, it was then that I was told I enrolled to early and they would have to change my enrollment date but that I had already satisfied the waiting periods so would not have to start over completely (which was nice). I asked about the underwriting and was told they would put a note on my file to try to speed it up since I had already waited a month. I was told I would get a refund for the month I paid and they would change the enrollment date and retake the amount for June and July. Fair enough. A day later, I called to make sure everything was in order. I was told that it would speed up the process if I could get the breeder's vet information to get their files on the puppy. No one mentioned or asked for the breeder's vet files before (not in the previous month and a half). I am the one who has initiated all communication to try and get the underwriting done so I know what is and is not covered so there are no surprises. They have had my vet's initial puppy visit file since June 7th. Between June 7th and July 7th (an entire month) they never contacted about breeder's vet information. July 7th is when I spoke to a very nice lady who was the one who told me to get the breeder's vet information to speed things up. It was sent the same day. It is now July 26th and I am still waiting for the underwriting. For a company that says they are upfront about exclusions, it is pretty hard to trust that statement when they can't even get the underwriting done in a reasonable amount of time. I understand the pandemic has made thing very difficult and there is not enough staff, and therefore understand that timelines are extended but when I have reached out several times and each time more is needed and I have already paid for two months nearing a third month, I need to be able to make a decision to continue with the insurance or cancel it and the underwriting is a big piece of that decision. Further, when it is me initiating the communication to try and get things moving and the underwriting done, it is very frustrating. I sent an email five or six days ago and another to follow up yesterday and still am not getting any response. As things stand right now, I would not recommend this company.
  • INSURER: Pets Plus Us
  • POSTED: 07/26/2022
  • BY: Tara
  • BREED: Akita
  • AGE OF PET: 0 - 3

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4

out of 5

Verified

Just signed up. Came highly recommended.

Have just signed up, and have yet to make a claim. Highly recommended by other dog owners.
  • INSURER: Trupanion Canada
  • POSTED: 07/25/2022
  • BY: Christine
  • BREED: Bernedoodle
  • AGE OF PET: 0 - 3

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4

out of 5

Verified

Pet insurance choices

Other than the fact that the policy does not cover exam fees, it is quite comparable to other policies. I like the fact that there is no limit to the amount of annual coverage.
  • INSURER: Trupanion Canada
  • POSTED: 07/25/2022
  • BY: Susanne
  • BREED: Australian Labradoodle
  • AGE OF PET: 0 - 3

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1

out of 5

Verified

Dissatisfaction with Trupanion Insurance

My dog had a new problem with his paw and the Vet submitted the claim. It was denied by Trupanion. Every time a claim is submitted, it seems that Trupanion doesn't pay on anything. I'm considering canceling this insurance.
  • INSURER: Trupanion
  • POSTED: 07/25/2022
  • BY: Shelly
  • BREED:
  • AGE OF PET: 0 - 3

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5

out of 5

Verified

Peace of Mind

It was very clear and very easy. In my opinion it was also the most comprehensive package to protect our new puppy
  • INSURER: Trupanion Canada
  • POSTED: 07/25/2022
  • BY: Mitch
  • BREED: Cavalier King Charles Spaniel
  • AGE OF PET: 0 - 3

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3

out of 5

Verified

Trupanion finds ways to NOT pay claims.

Trupanion finds ways to NOT pay claims. The 500 deductible per incidence is a losing game but a winning one for Trupanion. I've been a client for at least 8 years and finally realizing I need to cut my loses for this company will find ways to NOT pay claims.
  • INSURER: Trupanion
  • POSTED: 07/25/2022
  • BY: Kari
  • BREED: Mixed breed
  • AGE OF PET: 0 - 3

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