Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Verified

All of my interactions with Trupanion to include my most recent call have been positive and helpful.

All of my interactions with Trupanion, to include my most recent call have been positive and helpful. The customer service provided by Trupanion is exceptional.
  • INSURER: Trupanion
  • POSTED: 12/26/2022
  • BY: Pamela
  • BREED: Mixed breed
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Verified

Super Easy to Deal with and Quick to Reimburse!

Policy clearly outlined what is/isn’t covered. When we had questions, it was easy to ask via their chat function. Submitting the claim was quick and easy and we were reimbursed, as expected within 1 day (on a holiday nonetheless). I appreciate how easy they were to deal with, especially this being our first time submitting a claim and would recommend.
  • INSURER: Trupanion
  • POSTED: 12/25/2022
  • BY: Jillian
  • BREED: Mixed Breed Medium (20lb - 70lb)
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Verified

Horrible service, avoid at all costs

They raise their rates randomly by A LOT and act like it’s normal. They are also REALLY bad at their job. They have denied claims of mine for things they cover multiple times now leading me to have to appeal. My dog is young enough with no conditions so I’ve removed her and my other 2 cats from their plan. If I could take my older car off I would. I do not recommend them ever. They have an easy website and they seem good on paper. But they’re capitalist scum bags. They raise rates and have offered nothing better and actually they’ve gotten worse. Use literally any other pet insurance company. They will be worth it.
  • INSURER: Healthy Paws
  • POSTED: 12/25/2022
  • BY: Nietzsche
  • BREED: American Shorthair
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
4

out of 5

Verified

Overall the service is great.

Overall the service is great. My only complaint is that it took 3 months to resolve my claim.
  • INSURER: Trupanion
  • POSTED: 12/25/2022
  • BY: Jodi
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

It was very easy to sign up took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.

It was very easy to sign up, took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.

Did you find this review helpful?

Yes No
5

out of 5

Verified

Thanks!

Everything is soooo easy, and customer service is great.
  • INSURER: Trupanion
  • POSTED: 12/25/2022
  • BY: Connor
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

registration experience

very good experience with registration
  • INSURER: Trupanion Canada
  • POSTED: 12/25/2022
  • BY: Murray
  • BREED: Labrador Retriever
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Good Pet Insurance co

It was easy to set up and reasonable
  • INSURER: Trupanion
  • POSTED: 12/25/2022
  • BY: Rose
  • BREED: Shihpoo
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Verified

Great customer service

Matt was so informative and helpful
  • INSURER: Trupanion
  • POSTED: 12/25/2022
  • BY: Susan
  • BREED: Himalayan
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
1

out of 5

Verified

ABSOLUTE WASTE OF MONEY

I WOULD GIVE ZERO OR LESS IF IT WAS AN OPTION. They do everything possible to get out of paying. I found out today, Christmas Eve they’re denying my ENTIRE CLAIM (my cat was attacked by another animal, his ear was badly bitten and part was torn off) because according to when they checked with my my vet he has a pre-existing condition of aggressiveness. Yes, towards my vet as he can’t stand going there. But please tell me how this is related to another animal ripping his ear off?!!!! Don’t waste your money. I should have been saving with every pay cheque and I would have more than enough money to cover it. Now here I am, the day before Christmas stuck with a huge bill I was expecting to have covered. THANK YOU FOR ABSOLUTELY NOTHING!!!!!!!!
  • INSURER: Trupanion Canada
  • POSTED: 12/24/2022
  • BY: Andrea
  • BREED: American Domestic
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No

Get a quote today

Leave a review