224,949+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,949 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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BEWARE
Do not waste your time, energy or money with this scam company. They failed to cover anything whatsoever for the entire year that I paid them and blamed everything on my dogs "pre-existing skin allergies" to avoid covering. Now rates are about to increase again, id go with Trupanion instead! P.s. terrible communication within the company itself and no urgency at all to handle matters/claims timely.
Insurer: Embrace
By: Anthony
Spot pet insurance is so awesome
Spot pet insurance is so awesome. They make it is to turn in a claim. It doesn't take long for your claim to get approved and explained. I totally recommend Spot Pet Insurance.
Insurer: Spot
By: Carla Mutter,
My reimbursement is taken forever and I…
My reimbursement is taken forever and I getting the run around. The first customer service agent told me 10 days and a week later the second agent told me up to 45 days. I needed the money to pay the credit card company. I am now behind on other bills.
Insurer: Pets Best
By: Kim Gagne
Illness and Ease with Embrace
We have had a long 2 years dx’ing our pup. Embrace has made it super easy to submit claims and reimbursing us. Thank you Embrace for making this part of our pups health a lot easier and manageable.
Insurer: Embrace
By: Darlene Valade
Excellent experience
Amanda was excellent to speak with. This did not feel like just a regular phone call with a customer service line, Amanda is passionate about her work and really knows her stuff. Highly recommend !
Insurer: Fetch Canada
By: Nicole Graham
The turnaround time on my claims was…
The turnaround time on my claims was unbelievably fast and didn’t require too much from me. I expected to be frustrated and having to resubmit documents and run through the red tape normally associated with any insurance claim. This was my first time filing a claim with Embrace and I am highly impressed, thank you.
Insurer: Embrace
By: Christopher Mccormack
PPU Always Comes Through
We've been using PPU for several years. We have 13 pets (4 dogs and 9 cats), all have pet insurance with PPU. We have had a three major knee surgeries covered so far on our dogs/ Not once did I have an issue getting our claim covered. We have 80% coverage so the last $5500 operation in March 2024 cost us $1000 because they covered the remaining amount.
Insurer: Pets Plus Us
By: Ian
So far I’ve had helpful information…
So far I’ve had helpful information when I called in. Not sure how to read my claim however ? I don’t know if it was paid or not
Insurer: Figo
By: Diana & Barry
Spot Pet Ins Experience
Recent claims for dental cleaning and an office visit were handled quickly.
Insurer: Spot
By: TomS
I am very disappointed plan does not pay for his surgery it was sent for biopsy you got paperwork should be covered . …
I am very disappointed paying monthly over 100.00 for my dog to be covered his surgery was a different type mass from 2022. Should not be compared to that . It was a small cyst on paw do to a bacteria. The mass Luka hasd now was totally different you should see that in diagnostic paperwork. I felt this should be covered. So I’m not sure if I will keep this insurance. Doesn’t pay to have .
Insurer: Embrace
By: Debbie Mallozzi