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Pet parents across the U.S. and Canada have left over 210,050 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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A caring and professional staff member
A caring and professional staff member. Thank You so much for the rapid turn around of the claims I have submitted. I am so very proud to call Nationwide Scarlett's insurance services. Thank You so very much!!
Insurer: Nationwide
By: Terry Hooper
Look elsewhere for your pet
Upon denying my first ever claim as a customer, they again denied the appeal. Denying an appeal that had my own veterinarian state that the claim should not be denied. Further, they incorrectly stated that my dog had allergies and therefore a pre-existing condition. My dog has never been tested nor diagnosed with allergies, and the mere fact that you use documentation of my doctor "discussing the possibility of allergies" as diagnoses is absurd. Further, they use the diagnoses of Dermatopathy as a pre-exisiting condition and somehow try to link an ear infection to a previous issue of skin irritation on the stomach, two of which are completed unrelated, and I find it laughable that they can use such a umbrella diagnosis of dermatopathy as a pre-existing condition where you can then deny ANY AND ALL CLAIMS of a skin irritation. This is the most outrageous experience I have dealt with an insurance company before and I will be absolutely recommending any animal owners I know to look elsewhere if they are interested in pet health insurance. conveniently, the appeal process took just the right amount of time before my next premium payment was due, 71 days to be exact for an appeal for something as small as an ear infection, Scam.
Insurer: Pets Best
By: Tyler
Review
Would like it to cover more of the cost especially the office visit
Insurer: Trupanion
By: Matt
Valerie was very helpful and knowledgeable
Valerie was very helpful and knowledgeable
Insurer: Trupanion
By: Laura
The ease.
The ease. And knowledge of support.
Insurer: Trupanion
By: Linda
Siempre he quedado complacida con sus servicios y considero muy buen plan.
Siempre he quedado complacida con sus servicios y considero muy buen plan.
Insurer: Trupanion
By: Griselle
Personable staff short wait on phone
Personable staff, short wait on phone
Insurer: Trupanion
By: Neal