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Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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the person on the phone walked me…
the person on the phone walked me through enrollment.
Insurer: Trupanion
By: Heidi Ingham
I’ve had Figo for a couple of years now…
I’ve had Figo for a couple of years now and started getting frustrated because things were getting paid because my deductible was so high but then I called and had my benefits explained to me and I didn’t realize how much I was actually missing out on by not filing claims for everyday items I didn’t realize were covered expenses. Reach out to customer service if you have questions because they’re courteous and knowledgeable. It’s made a world of difference!
Insurer: Figo
By: Alicia
Great service
Great service. Fast processing.
Insurer: Healthy Paws
By: Diego Rey
Happy Puppy
Got a new puppy and enrolled for spot insurance. Scheduled his wellness appointment the next day and then submitted the claim and it was completed in 2 days!
Insurer: Spot
By: Romeo
Response time is great!
Response time is great!. It only took a few days for my claim to be completed!
Insurer: Spot
By: Brent Montoya
I had trupanion in the past with my…
I had Trupanion in the past with my other cats and they were great with all of their medical needs and when I losted them there were great. So, when I got my new babies boy's I knew that I need to go with Trupanion again there very helpful with all of my needs with my new Kittens.
Insurer: Trupanion
By: Darlene
I found the staff to be very kind and helpful!
I found the staff to be very kind And extremely helpful. They were very good about assisting me with some Problems submitting a claim.
Insurer: Spot
By: Cynthia Hawkins
Prompt & professional
Prompt & professional
Insurer: Spot
By: Kay Younginger
fast response to claims
fast response to claims
Insurer: Spot
By: Larry Phipps
Great overall experience
So glad I have this insurance. It has been a literal life saver for the health of my fur baby and financially for me. Great and friendly customer service. Submission of claims are made simply and easily in the app. Reimbursements are quick and easy as well. I can concentrate on my baby girl and give her what she needs at the vet and home. Thank you MetLife.
Insurer: MetLife
By: Suzanne