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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Josh was absolutely amazing to deal…
Josh was absolutely amazing to deal with. I called because o recently purchased pet insurance from a different company but wanted to find out more about what Fetch had to offer. He answers all my questions and explained very clearly all the features of Fetch insurance. He made me feel very comfortable with changing my previous pet insurance. I appreciated his calm and friendly manner on the phone. A great experience!
Insurer: Fetch Canada
By: Kim Nielsen
Josh was absolutely amazing to deal…
Josh was absolutely amazing to deal with. I called because o recently purchased pet insurance from a different company but wanted to find out more about what Fetch had to offer. He answers all my questions and explained very clearly all the features of Fetch insurance. He made me feel very comfortable with changing my previous pet insurance. I appreciated his calm and friendly manner on the phone. A great experience!
Insurer: Fetch Canada
By: Kim Nielsen
Josh was absolutely amazing to deal…
Josh was absolutely amazing to deal with. I called because o recently purchased pet insurance from a different company but wanted to find out more about what Fetch had to offer. He answers all my questions and explained very clearly all the features of Fetch insurance. He made me feel very comfortable with changing my previous pet insurance. I appreciated his calm and friendly manner on the phone. A great experience!
Insurer: Fetch Canada
By: Kim Nielsen
Josh was absolutely amazing to deal…
Josh was absolutely amazing to deal with. I called because o recently purchased pet insurance from a different company but wanted to find out more about what Fetch had to offer. He answers all my questions and explained very clearly all the features of Fetch insurance. He made me feel very comfortable with changing my previous pet insurance. I appreciated his calm and friendly manner on the phone. A great experience!
Insurer: Fetch Canada
By: Kim Nielsen
Josh was absolutely amazing to deal…
Josh was absolutely amazing to deal with. I called because o recently purchased pet insurance from a different company but wanted to find out more about what Fetch had to offer. He answers all my questions and explained very clearly all the features of Fetch insurance. He made me feel very comfortable with changing my previous pet insurance. I appreciated his calm and friendly manner on the phone. A great experience!
Insurer: Fetch Canada
By: Kim Nielsen
Buyers beware
Buyers beware. They take FOREVER to reimburse your claim. Longest was over 45days. Others claims between 2-4weeks. You submit all required paperwork, then they say they didn’t get it, then u submit samething three more times. Not to mention you have to keep calling aleast 3-4 times everytime you submit a claim because nothing happens with it. Oh don’t forget how times they put a BIG RED on HOLD status on it. I have already paid my deductible for year. As soon a next year comes I’m canceling. This company is TERRIBLE! Metlife sucks!
Insurer: MetLife
By: Michelle Close
Quick response and professional…
Quick response and professional assistance!
Insurer: Embrace
By: Akram Shafik
A million stars!
Pumpkin is top notch. The website is easy to navigate, submitting a claim is also very streamlined and organized, customer service reps are friendly and helpful. Everything feels very personalized, Pumpkin genuinely cares about the well being of your pets!
Insurer: Pumpkin
By: Roshni
Helpful staff on phone
Helpful person answered the phone and took my call quikly enough that i got the information i needed.
Insurer: Embrace
By: Claire Horn
Easy to make claim
It was super easy to submit paperwork online and get reimbursed.
Insurer: Spot
By: Eileen Whitaker