154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,469 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,316 reviews
10,759 reviews
27,438 reviews
14,143 reviews
62,975 reviews
Category with most reviews
This chart shows the distribution of review categories.
Relatively painless experience
Relatively painless experience. I never felt like I was fighting for payouts. Everything that should be covered was covered with minimal (if any) denials. Two issues that kept me from giving 5 stars: 1) annual rates skyrocketed over the life of the pet (understandable, but still sticker shock), and 2) payouts were often months after the fact. If you can financially weather that, then no problem, but if paying a bill and waiting several months for reimbursement would disrupt your life, you should maybe look elsewhere
Insurer: Pets Best
By: John
very easy / user friendly website
very easy / user friendly website
Insurer: MetLife
By: Allie Kager
I received great service from Nicki…
I received great service from Nicki today when I did not understand an email asking me about my dog's claim. Nicki was very helpful and explained how things work. I highly recommend Trupanion. They paid out their share of a large surgery bill very quickly.
Insurer: Trupanion
By: Dawna
Peace of mind and super easy to file claims
Spot is super easy to use and has saved me one too many times with my pup! I’m an anxious puppy mom so when i have to run to emergency for her i can rest easy knowing spot will save me money
Insurer: Spot
By: customer
Response to claims is quick and fair
Response to claims is quick and fair. It's a huge relief to know that I have the insurance and that the company keeps its word.
Insurer: Pumpkin
By: Diane Dowling
Seamless communication when I have…
Seamless communication when I have needed to talk to someone live. Reimbursements do not take long
Insurer: Pumpkin
By: Jessica
awesome company customer service people…
awesome company customer service people are easy to deal with and super polite
Insurer: Trupanion
By: James sutton
Very easy to submit claims and easy to…
Very easy to submit claims and easy to contact on phone (and helpful and kind)
Insurer: Embrace
By: Stephanie Burg Rykaczewski
The online quote was easy to use!
The online quote was easy to use!
Insurer: MetLife
By: Liz