217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Be ready to work hard to get them to work
Just joined and already experienced the incompetence. First off, the website is jacked up. If you try to get a user name sent to you or a password reset, the emails all send you back to the sign on screen that doesn’t address the username or password. Upon signing up, they request documents to be sent directly to an automated email. I sent all of my documents over (verified this) and had to follow up to request verification that it was received. The person who responded told me I hadn’t attached documents and requested them again. This is objectively not true. The documents were received and apparently sent to someone else that doesn’t verify anything in regards to my actual coverage and how it starts, They got my money. I’m the fool. I should have gone with another company, but paid for a year, so will report once more after a year to see if anything positive comes of this or if the incompetence proceeds.
Insurer: Embrace
By: User
We love our Spot insurance
We love our Spot insurance! Our 8 month old puppy recently went missing and returned to us injured four days later. This was such a difficult time for us, but we were so reassured that the process of entering a claim and receiving a refund was so simple. It made this difficult experience just a little easier to handle. Plus, afterwards, we saw that Spot offers a discount for a GPS collar through Fi, which is the first thing we purchased after her runaway adventures. Highly recommend!
Insurer: Spot
By: Giulia Tolar
Better options out there if you haven’t spent years with MetLife
Insurance coverage is ok- the rate hike was a unnecessary since there was no increase in benefits. Turnaround times for reimbursement is still slower than advertised or reported once the invoice is submitted. There should be a price decrease when people have been with MetLife for years - dog insurance is no different that overpriced human insurance
Insurer: MetLife
By: Dee
Why bother with coverage when most wellness visits are not covered specifically the shots
It seems like nothing is ever covered. Its hard to get someone on the phone and you keep raising prices. We will be looking elsewhere.
Insurer: Pets Best
By: S Andia
Excellent Programs and Great Support Team
Excellent Programs offered and fantastic Customer Support.
Insurer: Pumpkin
By: SAMUEL WEITZ
Reliable
Fast payment for the emergencies I’ve experienced and easy claims process
Insurer: Trupanion
By: Alexander AJ
As always a great experience
As always a great experience! Easy to use the app to submit claims. Short turnover to receive money back! Very satisfied! Great job!
Insurer: MetLife
By: customer
Local recommendation
Nationwide was highly recommended to me by a local pet trainer. I am pleased that I chose them, and Jeremy was extremely helpful and took me through my options.
Insurer: Nationwide
By: PJonez
Trupanion is so kind and helpful!
When I called Trupanion regarding a needed surgery for my cat they were very helpful, explaining what they would and would not cover. They had a preauthorization ready for me within an hour. Later when I needed assistance with the claim they told me exactly what I needed to do and I had my reimbursement in my bank in about 48 hours.
Insurer: Trupanion
By: Susan