208,199+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,199 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,699 reviews

4.9
Healthy Paws

10,961 reviews

4.9
Fetch

5,201 reviews

4.9
Trupanion

58,966 reviews

4.9
Pets Best

14,621 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

March 13, 2026

Research other insurances first

After further research, I find that there are better pet insurance policies available other than Pests Best. I spend $68/ month and it takes over a month to even hear anything back regarding any claims let alone what is covered for reimbursement and not. And their interface system is out of date, taking up so much time to simply login.

Insurer: Pets Best

By: Sanora Sims

Verified March 13, 2026

I submitted a claim for Lexie's 2 year…

I submitted a claim for Lexie's 2 year checkup. The claim was processed the same day and I then I received my check shortly after. I've never had to wait to speak with a representative and they have always been knowledgeable. Very refreshing!!

Insurer: Pumpkin

By: Cindy

March 13, 2026

Every time I try and put in a claim…

Every time I try and put in a claim there is an issue. They have to go back and check records form different vets to determine if the claim is worthy of fulfilling. My primary vet is 50 miles away and was closed when my 2 year old Westies stepped on something in the yard and began limping. Went to emergency vet and was taken care, submitted the invoice and the have to go back 3 years and around the world to satisfy this claim after 11 days.

Insurer: Embrace

By: mike

March 13, 2026

4 out of 5

Normally I would put this all the way up to five, but recently there's been some sort of technical issue with their website. A month ago I have been unable to login to my account from a computer browser. Doesn't seem to matter if it's chrome, Firefox, or edge. I put in username and password and it goes to 403 Forbidden error, due to Microsoft Azure App Gateway. This naturally makes it hard to submit claims, etc. I had to download their app to get access to my account. I prefer the web browser as it allows easier access to vet bills to be added for claims. This is a recent issue, 2026, but this is going on six weeks now where have to rely on their app to access my account. Claims, support is all top notch otherwise. Highly recommend, but really need to get the online portal functioning.

Insurer: Pets Best

By: Craig Taylor

Verified March 13, 2026

Sales rep made me feel secure since I…

Sales rep made me feel secure since I had Nationwide before and they dropped me in the middle of my last policy.

Insurer: Nationwide

By: Lori McDewell

Verified March 13, 2026

Fast and easy to sign up

Fast and easy to sign up.

Insurer: MetLife

By: Mariel Rodriguez

March 13, 2026

They always find an excuse not to pay

They always find an excuse not to pay. It’s not covered or it’s before policy period which isn’t true it happened during police period it was not a. Existing condition it just happened

Insurer: Pets Best

By: Lisa Leyvas

Verified March 13, 2026

Website is easy to use

Website is easy to use, answered my questions. Price seems very reasonable.

Insurer: MetLife

By: Malcolm Peirson

March 13, 2026

Doubling police is criminal

15 years a customer. Multiple dogs over the years. I would’ve given them a four star if it wasn’t for what they just did. A loyal customer just got informed their policy will double. I can understand an increase but doubling a person’s policy overnight is criminal. Nobody in their right mind could think this is acceptable except for greedy executives that just wanna line their pockets.

Insurer: Embrace

By: Joy W

Verified March 13, 2026

Great to have pet coverage

Great to have pet coverage

Insurer: MetLife

By: Christian Clark

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