220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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just an awsome company with great…
just an awsome company with great people ,no matter who i am talking to.
Insurer: Sonnet
By: Joseph Marcel Dagenais
Always quick.
Always professional, and always a quick response. I am very satisfied and glad I have this protection for my pup and for my finances.
Insurer: Pets Best
By: Michelle E
Great speed with claims
Great speed with claims. Rate keeps going up but if you call support you can come with an affordable premium!
Insurer: Fetch Canada
By: M Day
Rare Company Gives You Exactly What They Advertise
So I'll say that Embrace did send an email asking us to rate our experience. They did not ask me to give them a specific number or promise anything in return. Normally I'm very resistant to doing reviews that have been requested, but I think I owe it to Embrace to do so. Our 2 year old cat began declining quickly in December 2023. We had both our cats insured by Embrace since we got them, thinking that maybe this will be useful when they are old. We poured over our terms and conditions, making sure that all these tests were covered, but we waited anxiously, expecting the rug to be pulled out from under us. And...it wasn't. They covered exactly what they said, and did so quickly, even for a first claim. They probably saved my boy's life because I'm not sure we could have started the right treatment in time with the tests we could have afforded out of pocket. Now we have a cat that we can treat, and he will hopefully live a long life thanks to Embrace.
Insurer: Embrace
By: Emily J.
Change in billing details
Needed to update auto debit information, phone rang and got answered in a few rings and Alison answered and made things clear and easy to understand. problem fixed in no tome
Insurer: Sonnet
By: Marc Generoso
Very comprehensive process
Very comprehensive process. The app work nice, I had no issues getting the appropriate reimbursement
Insurer: Fetch Canada
By: Nina
Agent was courteous
Agent was courteous, knowledgeable, and did not talk over me as some other desks tend to do. She took care of the issue on the first call.
Insurer: Sonnet
By: Tim Craig
Highly Recommend for Cat Owners
We decided to enroll in Fetch Pet Insurance to provide us with peace of mind for our two cats in early 2023. In December 2023, our youngest cat, who had never experienced health issues, had a urinary tract obstruction. This led to a stressful and scary 5-day stay in the ER, and ultimately required a perineal urethrostomy (PU) surgery to save his life. The process of signing up with Fetch was seamless, thanks to the agent who provided detailed instructions on setting up our account. This preparation made it easy for us to submit a claim, ensuring a smooth process. Following the payment of the bill, we submitted the claim and received confirmation from Fetch two weeks later, stating that the claim was covered in accordance with our policy. Our interaction with Fetch Pet Insurance has been exceptionally positive. We are grateful for the smooth claim process and the confirmation (received within 2 weeks) that Fetch covered our claim according to our policy. Overall, Fetch has proven to be a reliable choice for our pet insurance needs.
Insurer: Fetch
By: Marisa Salice
I'm new to Fetch but very pleased with…
I'm new to Fetch but very pleased with the way claims are handled and quickly paid. The communication is great also they're always keep you in touch as to the stage of your claim.
Insurer: Fetch
By: Mori