224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly recommend
Fast processing of claims, super helpful customer service, good rates for insurance
Insurer: Pumpkin
By: Melissa Ruocco
Excellent Claims Handling
Fast, easy claim management and payment.
Insurer: Pumpkin
By: Robert J Tucker
The quick review
The quick review, decision and reimbursement in a timely manner are what pumpkin insurance excels at.
Insurer: Pumpkin
By: Johnathan Kealen
We love Pumpkin
Pumpkin walked me through the process, turning in forms, waiting on underwriting, etc. The staff were always kind and informative. I don't know what I would have done without Pumpkin, Eros my Frenchie is so happy with his care. We love Pumpkin.
Insurer: Pumpkin
By: Darren Burtenshaw
Fast payment
Awesome peace of mind and fast payment. A+++
Insurer: Pumpkin
By: Dan Witcher
Fast claim processing and reimbursement.
Fast claim processing and reimbursement.
Insurer: Pumpkin
By: Kathy
Tricky insurance better to read the…
Tricky insurance better to read the policy first!!! They don’t pay back for spay or neuter. Something important for dogs.
Insurer: Nationwide
By: Luisa
Excellent coverage and customer service
I am so happy that I decided to purchase pet insurance for my two dogs. While, we always hope to keep our dogs healthy with regular check-ups sometimes accidents happen. Such a thing happened with my 3-year old cocker spaniel. She and my other dog got into a bottle of Advil. The cocker ate some and was very sick. I had to rush her to emergency vet and the two night three day stay was quite expensive. Met Life paid my claim within two weeks and reimbursed most of the claim (less deductible). I'm grateful that I have Met Life Ins or I may have had to make the decision to put my dog down over an accident. I am now a loyal customer for life!
Insurer: MetLife
By: Donna
Three fold premium increase in 1 year
As a long-time customer, I have been a loyal advocate for Fetch since my dog was just a few months old. I've consistently paid premiums for his coverage, trusting Fetch to be there when he needed medical care and paying the gradually increasing rate willingly. Unfortunately, the recent underwriter change has resulted in a three-fold increase in his premium over one year, due to his age and chronic condition, making the insurance cost prohibitive for me to use to help in his older years and the imminent health concerns that come with aging. This change feels particularly unfair given my loyalty and the positive experiences I've had with Fetch previously. I've historically recommended their company to numerous friends and family members and even opted to enroll my second, perfectly healthy dog, with Fetch despite lower introductory rates offered by other companies. However, this recent premium hike at a time when insurance is needed most, makes me question the long-term value of Fetch's policies and integrity as a company. I understand that every company needs to make a profit but I find this predatory. It seems that when a pet truly needs coverage, the costs become prohibitive, which I feel all dog owners should be aware of before considering enrolling with this company. In response to Fetch's reply- A percentage increase is reasonable and expected; however, triple the cost from year to year, is not. Especially in a dogs older years, when owners are more limited on options. It’s predatory. Future purchasers should be aware and consider other companies strongly.
Insurer: Fetch
By: SM