220,551+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,551 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to set up
Easy to set up, affordable, app is very friendly
Insurer: ASPCA
By: Macarena Flamenco
The Sonnet live agent was friendly &…
The Sonnet live agent was friendly & the confirmation that my banking information was accepted was quick, Thank you.
Insurer: Sonnet
By: Ehmeele
Never had an issue with sonnet
Never had an issue with sonnet. They have always been good to me. I was in a fender bender a few years ago (a car hit me from behind), and they were quick on getting my car repaired without raising insurance. Would recommend to anyone.
Insurer: Sonnet
By: Sarah Rust
Exceptional Service
I love the quick service that FIGO provides referencing questions and payments.
Insurer: Figo
By: Valerie Evans
Ask for Justin Erwin if you need help!
Fetch made a mistake with a claim of mine (no big deal, it happens) but then they struggled to clear it up. When I finally talked to a live person, Justin Erwin was able to get everything sorted out in less than 24 hours. Because of his excellent communication and fantastic customer service, I will continue to do business with the company. Thank you, Justin!
Insurer: Fetch
By: Julia Shedd
I'm very happy with the price
I'm very happy with the price and the company I'm not a
Insurer: MetLife
By: Ron J.
Confident and excellent service
Confident and excellent service
Insurer: Sonnet
By: Pero
Lulu
Both Legacy Vet Clinic medical staff and Pet Plus Us Insurance Co., provided to Lulu an outstanding assistance and support. Medical service provided by staff at Legacy’s Vet clinic was very professional and knowledgeable. Thanks and congrats!
Insurer: Pets Plus Us
By: Roman
Very quick claim review
Very quick claim review, easy to do by using app.
Insurer: Figo
By: Michelle
Do not insure with FIGO - Bad show of good faith.
I have purchased an insurance policy for my cat since 2019. In 2020, my cat was not feeling well. I brought him in to our local vet for a check up. Check ups were not covered in my policy at that time. The doctor noted that my cat was constipated, and recommended a science diet recipe. Two weeks ago I had to take my cat to emergency care because he had not eaten, urinated or had a bowel movement in 24 hours. I did not treat my cat at emergency care, he was given subcutaneous fluids; and since he was not in crisis, he was released without a diagnosis or prescription. The next morning I took my cat to our current vet. He was diagnosed with a urinary tract infection for which he was given antibiotics. …. BUT because my previous vet in 2019 gave my cat a laxative, my claims were denied. The constipation was one of the symptoms for his most recent treatment NOT the condition, but even so my claims were denied. I have filed two claims (most recent emergency care and follow up) in the last five years, only to be denied because my cat had been constipated five years ago. This is an egregious breech of contract. The pact is that I pay my insurance premium every month, so should my cat become ill, I can provide my four-legged family member the medical care he requires, even if it’s thousands of dollars. Denying the claim is a poor showing of the good faith between client and insurer. I whole heartedly do NOT recommend FIGO; and once my appeal is closed, I will no longer hold a policy with them.
Insurer: Figo
By: Evangelia Gigiras