224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The claim process is easy
The claim process is easy. They ar excellent at keeping me updated on its process.
Insurer: Fetch
By: Lynne Datig
Great Response Time
Great Response Time. No issues with claims and easy to submit.
Insurer: Embrace
By: Christine B
Horrible and greedy company
Horrible company and greedy. I recommend healthy paws insurance for your dog. I started my policy with embrace for around $315 and it just went up to $1200 for a healthy dog. My second dog is the same breed and same age and even more health problems; her policy has been the same premium for over six years. TO YOUR REPLY EMBRACE: No you do not understand my concern, because I guarantee you, you are not paying a ridiculous amount of premium for your dog from $300 to $1,200. Your calculated and copy paste response does not change my experienced based observation that Embrace is a HORRIBLE AND GREEDY COMPANY. Your team on the phone and the team handling bad reviews are trained to say the same cookie-cutter response just to mask the fact that you guys just take advantage of your customers. You raise the price based on the pets age?? (That is not what other pet insurance are doing) Tenure of the policy? (so the longer I have my policy instead of being treated as a valued customer I get punished? since I've had my policy for over 7 years) High risk?? (how about you give us a discount for my dog being perfectly healthy so far) "Actuarial fluctuations" just more jargon nonsense, the only thing fluctuating is your CEO typing more zeros to everyone's premium as they feel like it. You should do some research on your competitors. I have two dogs, same breed and same age, HEALTHY PAWS is my other insurance and they HAVE NOT changed my premium that signifinatly, and my other dog has had even more veterinary bills and more health problems. I opned this insurance with you guys when my dog was a puppy, I trusted you guys, but now we feel completely taken advantage of, and this is NOT OK. What you guys are doing is a complete disrespect, inmoral and perfectly depicts the disgusting health and humanithy system we have going on in this country. Just big companies getting richer from hard working people's pocket with zero regards.
Insurer: Embrace
By: Andrea Rueda Live
Fetch Pet Insurance Is Worth It
I wasn't sure if I wanted to pay for pet insurance and which pet insurance to use since there are so many out there. We ended up having to put our last dog down because we couldn't afford the medical expenses and did not have insurance. With our new puppy I did not want to run into another situation like this. I decided to try out Fetch pet insurance after much research and due to their customization of what I wanted and the price. After our puppy broke his knee cap we found that he was going to need surgery, which wasn't going to be cheap. I decided to try and input a claim to see how it went and if it didn't go well I was just going to cancel the service. The process to submit the claim was super easy and hassle free. Fetch reviewed the claim and after a couple of weeks they deposited the money into my bank account based off my percentage and deductible. All that being said, I am very happy that I chose to get medical insurance for my puppy and am happy that I chose Fetch pet insurance. The process to set up, choose what I wanted, make a claim, and getting paid out was all wonderful, hassle free, and very easy. For me the service has already paid for itself and is worth my current monthly premium.
Insurer: Fetch
By: Tim Shibler
Ms Rebecca from Texas was a joy helped…
Ms Rebecca from Texas was a joy helped me get the best policy for my dog Rascal Brown. She is courteous, friendly, professional, efficient, effective, polite, patience, vibrant, intelligent,a good listener and one of a kind You should have more people like her. She made this experience so easy and delightful. She deserves a raise! She should also give classes in customer service. Thank you for employing her Please put a copy of this review in her file Thank you again
Insurer: Prudent Pet
By: Danielle Johnson
Great professional service &positive…
Great professional service &positive attitude to customer
Insurer: Sonnet
By: Anita Mai
Highly recommend going with Amanda
Highly recommend going with Amanda. She was very helpful, professional and honest! She helped outline the pros and cons with fetch and other brokers, while ensuring that my goals were met. Thank you again!
Insurer: Fetch Canada
By: Aaron
Love the rebate
Love the rebate, the ease and the comfort of filing a clan and know my baby is covered but I do not like that I do not cover blood work.
Insurer: Pumpkin
By: Ronisha Ingram
quick turnarond
The company readily accepted the claim and it was a quick turnaround.
Insurer: ManyPets
By: John Kudel Sr.
Grateful Dog Mom
Our dog has had a few issues lately that caused us to take her to the vet hospital or emergency. We are so grateful to have this insurance! We would not be able to give her the same level of care without it. They are prompt and professional and the coverage is excellent.
Insurer: Pets Best
By: Theresa Rosato