224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
There customer service was excellent. They were not pushy nor invasive. They answered questions quickly and knowledgeable. They made me feel like a valued customer not just a number. The customer service I received when just looking was one of the main reasons I came back and purchased from them.
Insurer: Prudent Pet
By: Kristen
POOR customer service
My dogs have food allergies. Rather than medicating them, I chose to simply change food to a prescription derm food( which is supposed to be covered). They refuse to reimburse the expense saying it is OTC. It cannot be purchased without a prescription so it is not OTC! Metlife is not what they advertise. They are rude to customers. They refuse to allow speaking directly to a claims agent to understand their decision. It is definitely an insurance game. I cannot even pay for both dogs together- required separate receipts or won’t reimburse the expense- I guess no common sense or calculator to add the two together to get the lump sum. They are not customer or pet oriented. EXTREMELY disappointed in multiple difficulties with this company.
Insurer: MetLife
By: Theresa
No coverage for my adopted dog
Our dog we adopted had no coverage, because they want "history" (but obviously we adopted him and don't have any "history" available) wish they told us this before wasting my money. But hopefully this helps you reading this.
Insurer: ASPCA
By: Mathias Roberts
My 6 year old labradoodle Bodhi…
My 6 year old labradoodle Bodhi unfortunately was diagnosed with T cell lymphoma. We started chemo treatment immediately. Healthy paws has paid everything that is covered as per our agreement no questions asked. My experience with Healthy Paws has been outstanding. They reimburse QUICKLY. I have recommended and will continue to recommend Healthy Paws to anyone that is considering pet insurance. Honestly, I don't know what we would have done without them. I have peace of mind with Healthy Paws. That's priceless.
Insurer: Healthy Paws
By: Amara
Need some information
I guess you didn't get my previous e-mail. I told you I had never gotten any correspondence or any confirmation I even had insurance. I don't know how to file a claim and I don't have any paperwork on it. I also told you if I don't hear from you by the end of the month I am canceling my insurance.
Insurer: ASPCA
By: Faye Simmons
First time we’ve purchased pet…
First time we’ve purchased pet insurance. We’ve used it a few times already for our puppy. Submitting a claim can’t get any easier and Fetch keeps you updated on the claim process. Very happy with Fetch!
Insurer: Fetch
By: Lisa Rouillard
Excellent prompt service
Excellent prompt service. All were professional, courteous and knowledgeable- patient and thorough. Many questions answered. Very impressed.
Insurer: AKC
By: wgrst
Terrible experience with this rip off…
Terrible experience with this rip off insurance. I was asked to submit last vet check up and submitted one performed by Vetco. Spot stated that was not valid, when Vetco has a good reputation. When my pet passed away instead of honoring the policy Spot decided to fool around while we were grieving. Save your money, I have more pets and will never choose Spot neither recommend it to anyone.
Insurer: Spot
By: Chris G.
Been with Sonnet for 7 years
Been with Sonnet for 7 years. Did a couple of claims and i was so satisfied with the service. Best auto insurance so far.
Insurer: Sonnet
By: Aries Reese Valerie Rovillos