224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Super easy to use
Super easy to use, update, get in contact with. The customer service is great! The premiums go up quite a bit each year, but it seems they do that everywhere and I appreciate the convenience and customer service at Sonnet, so I haven't shopped around every year like I used to.
Insurer: Sonnet
By: Kira MacDonald
Great customer service!
Becky was super helpful and thoroughly explained each of the policy options! My experience with Prudent Pet, so far, has been great!
Insurer: Prudent Pet
By: Amani
The wait time for rebursment
The wait time for rebursment, Complications sending bill ,they want to see itemized items. Really don't get back what you put into the service. Will probably find a better Plan for my babies
Insurer: Spot
By: Angela White
Very slow pay if ever
Very slow pay. Kept saying they didn’t have paperwork that I had already sent them, sometimes more than once. Rejected clearly legitimate claims. After a year some claims still not resolved. Zero feedback from them. After I filed a claim, my premium nearly doubled for my two dachshunds.
Insurer: Embrace
By: Walter Coleman
Zero help, stay away if you are from anywhere close to natural distaster
My policy was put on hold in October 2023, during this time I am unable to apply discounts or make changes. They also doubled my policy when fires happened in the area, my area wasn't even on evacuation...
Insurer: Sonnet
By: Taylor Grayston
Great pet insurance!
Healthy Paws made it possible to get my dog the care she needed without having to think twice, and they even followed up after our emergency to see how she was recovering. They care about pets and customers and filing a claim is very clear and easy. We highly recommend!
Insurer: Healthy Paws
By: Mandi
Very helpful in filing a claim
Very helpful in filing a claim. And promptly paid the claim once all the paperwork is complete. Thank you for the great service!
Insurer: Spot
By: Sandra Sorman
Amanda Mello outstanding customer service
Amanda Mello, was such a wonderful and patient person. I was in limbo about all insurance stuff as a new comer to Canada and she took her time to explain everything. She helped me to decide on my plan, and finally got it done!. Thank you Amanda for your outstanding customer services, appreciate it.
Insurer: Fetch
By: Nermine Abd
If I could give less stars I would!
If I could give less stars I would! I'm disgusted with the way customer service handles these cases. They also try to remove every possible coverage so you don't actually get reimbursement for the procedures. FIND A BETTER INSURANCE COMPANY!
Insurer: ManyPets
By: BrynnF
the refund was way too low compared…
the refund was way too low compared with the plan that I'm paying for
Insurer: Embrace
By: Tanya Barakat