217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Review
It was easy to sign up to get Bentley insured. Only one thing not cleared to me if the monthly payments are automatically charged to my credit card? Please let me know.
Insurer: ASPCA
By: Jens Bisgaard
Misleading
I adopted a cat from a shelter who was healthy as could be. The shelter suggested and signed me up for Fetch. I noticed a week after bringing her home that she was sneezing. I decided to add on the preventative care which said it waved the waiting period for check ups. Took her in for the check up and the doctor gave her a shot of antibiotics to be safe. Bill denied. Took her in for a follow up and a second round of antibiotics. Bill took a month to process and then denied. This was a “prior condition” so it wasn’t covered. Honestly the biggest waste of money and time. I will be canceling. Cheaper to pay out of pocket.
Insurer: Fetch
By: Brinna B
Figo doesn’t pay when you need them
Figo hides important policy information in fine print. Figo did not cover an important surgery my dog needed. They look for ways to get out of paying when pet owners need them most. I make sure to tell everyone I know how sleezy pet insurance is.
Insurer: Figo
By: Dan
No! Find a different Company
No, find a different Pet Insurance Company. I opened a policy with Embrace May 2023, I filed my first claim October 17th, 2023. Per Embrace the 1st claim takes 30 days; today is December 4th & still no check. This is beyond the 30 days. I called Embrace & was told that they were waiting on info, I guess from the Veterinarian, then while on the phone with the lady she said that they (Embrace) has received the information & she would sent it to the adjusters to process. It's been 2 weeks since I spoke with them on the phone, I guess it's still being processed. DO NOT GET A POLICY WITH EMBRACE! WASTE OF MONEY! VERY DISSAPOINTED ESPECIALLY SINCE USAA RECOMMEND EMBRACE!
Insurer: Embrace
By: JM
Excellent
Excellent, professional and friendly customer service.
Insurer: Sonnet
By: Julie
I’ve never been more pleased to have…
I’ve never been more pleased to have Spot Pet insurance for my dog. The two surgeries my pup had to have was very stressful and Spot insurance took care my claims quickly. Just one less thing to worry about.
Insurer: Spot
By: Shelia Hyett
Filing Claims are Easy and Fast!
I've been with Spot for about a year now, and I've been very happy with it! Not only does it cover a lot of expenses for my four legged companion, but filing a claim is quick and easy! They normally get processed within a few days, and I always have the money within a week. Great customer support too. Easy to get in touch with, and always super helpful
Insurer: Spot
By: Christopher Brucker
cost
I have been with healthy paw for 14 years. Started from 4 to 5 years ago, monthly premium has been going up 33% every year and this year goes up 36%. I do not recommend healthy paw to others.
Insurer: Healthy Paws
By: kei
Latest 1 comments
Kei - We realize no one likes any form of premium increase. We understand your concern and would be happy to review your account and discuss your premium increase with you in greater detail. If you have not done so already, please call us at (855) 898-8991 and we will gladly answer any questions you have regarding the factors that go into your premium increases. The Healthy Paws Team
Agent I spoke to was polite
Agent I spoke to was polite, pleasant and helpful. I'm new with pet insurance, but so far, I'm impressed. When I send in a claim, they let me know they have received it and how long it will take to process. I'm very impressed with their service.
Insurer: Fetch
By: Susan Mello
Very helpful and sympathetic to my…
Very helpful and sympathetic to my needs for my beloved dog Madelyn
Insurer: Fetch
By: Squeegeedude