224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Amanda was very professional and gave…
Amanda was very professional and gave very good explanation
Insurer: Fetch Canada
By: RAJESH HARIKUMAR
Price gouging
7/9/24 in addition to the increase in price below, I found something else out about their pricing. When you get a quote you can chose options to add exams fees and prescription drugs. On my quote if I added them both BEFORE selecting my reimbursement levels they came to $4.69/month. If I added them AFTER selecting reimbursement levels, they came to $14.09/month. A difference of $9.40/month added on the sly, hoping you won't notice (which I didn't when I signed up). All I can say is, be alert. Or go elsewhere. To all those giving Embrace 5 stars, have you recently received a renewal? Well I just did, and my cat's policy (which I've only had for one year so this is my first increase) went from $34.52/month to $51.37/month. That's a difference of $16.85, a more than 48% increase. I don't know how this is even legal. I expected it to go up but this is nothing more than greed and price gouging. If you're here doing your research before you consider signing up with them, think twice. Actually, think more than twice.
Insurer: Embrace
By: Kathy
Very Misleading Company
Hello, I never write negative reviews, but today I am because this company is very dishonest. I applied for health insurance for my kitten, and was told that everything I needed to be covered including the exam and spay was reimbursed by 90%. I triple checked with the representative to make sure that if I upgraded to the more expensive platinum plan, that it will include the procedures I needed. After it was all set and done, I was reimbursed barely 40% of the total cost. I called them back to discuss the issue and they said sorry that you had a representative tell you that, it's not true. Zero accountability, and completely misled me before I paid $600 in bills.
Insurer: Spot
By: Dakota Weik
Extremely easy claims process
Extremely easy claims process. Literally only needed to select a few drop downs, provide a description of the claim and upload the invoice for said claim. Fast turn around time, with no issues for direct deposit. Satisfied to the max.
Insurer: Embrace
By: Eli DeVille
Easy Way to Buy Insurance
They make sure you understand everything and get the best possible coverage
Insurer: Sonnet
By: Rick Olsen
From 5 stars to 1
They're asking for records that do not exist and have halted the claim process until they receive a pre-exam diagnosis from when I had Money's teeth cleaned. I can't even iterate how many emails they've sent and I've responded to. Initially, I gave a 5 star rating. Today, not so much but I'll update this review as my initial claim moves or doesn't move, along.
Insurer: Embrace
By: Mary Christian
Absolute rip off
I have made one clain. It was denied because my dog had a previosly documented lipoma which was not biopsied at the time (because it didn't need to be biopsied) He developed a new mass under his chin but they have denied treatment and treatment for any future masses including all future cancers based on this. Stay away, don't waste your money.
Insurer: Embrace
By: Walter Moore
Terrible experience
Terrible experience. Scammers. My pet was healthy and as soon as we had the first injury of his entire life, Embrace pet insurance found an excuse for every single issue and called it “pre-existing” when my vet even sent a report stating my pet was healthy and all tests were normal before his injury. Needless to say, I cancelled and will alarm anyone looking for pet insurance to go elsewhere!
Insurer: Embrace
By: Crys Geo
Excellent customer service
From the start to finish I was in good hands. This is the what insurance should be!
Insurer: Sonnet
By: Jordan
Quick & Easy
The platform is easy and intuitive to use.
Insurer: Sonnet
By: Matt Booth