217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was very pleased
I was very pleased about being kept aware of the stages that you went through to process my claim. It was very efficient and reasonably quick. My thanks.
Insurer: Fetch Canada
By: Beverley Fagan
Fetch insurance and their team are…
Fetch insurance and their team are extremely helpful and beneficial. They’re honest upfront and always willing to help the client.
Insurer: Fetch
By: Denise Rambach
Claim was EXTREMELY east to do.
Claim was EXTREMELY east to do. Money deposited to me
Insurer: Fetch
By: Cindy Bourque Newton
Super easy website
Great customer service if needed. Their website is very easy to follow especially when submitting a bill.
Insurer: Pets Best
By: Betsy Richards
Straightforward & Effective
Before welcoming a puppy last year, I did a deep dive on insurance options and wanted to make sure we were thoroughly covered. Every service with Fetch has been exactly as advertised and I've found their customer service to be wonderfully attentive and prompt in their replies. They've been honest, fair, and exceptionally communicative. I always feel well informed about what I need to provide, exactly where my claims are at, and the timeline for what happens next. Thank you for taking such great care of us thus far, Fetch!
Insurer: Fetch
By: Anonymous
Outstanding
My baby boy needed emergency surgery, never had to worry about the financial aspect. Trupanian was absolutely there to ease my anxiety. I 100% trust them and I can get the best and fastest care possible for my boy.
I recently joined the Wellness program…
I recently joined the Wellness program with Fetch. I’ve submitted two claims for her office visit, meds, flea and tick, etc. Once I got the hang of uploading her records and my receipts I received the reimbursement pretty quickly. Fetch kept me in the know through the whole process. Super easy thank you Fetch!!
Insurer: Fetch
By: Lyst Customer
Was first week experience
I wanted make some changes in my auto coverage.But I want add collision and remove home insurance but call representative was not able to give me exact amount for both as I have combined discount.Also, I didn't like refund policy that I have pay x amount of yearly premium when I have just started the policy a week ago.Again just want cancel home insurance not auto. Moreover I have enrolled for sonnet shift I problem I have had with it is mobile use calculation is not fair as if iam driving and my friend want change songs or any thing from my phone it counts it as mobile use which is unfair.
Insurer: Sonnet
By: anubhav walia
Turnaround Time for Claims Process- Awful!
The turnaround for a submitted claim is unacceptable. A delay use to happen here and there, which I would let go, but now it is every time a claim is submitted. They have the time to send an email to apologize for the delay, but not process the claim itself? The delay can be up to 5 weeks sometimes. The amount I pay per month for this service, does not reflect the customer service quality when it comes to processing claims.
Insurer: Pets Best
By: Lauren
Every year I get a wonderful email…
Every year I get a wonderful email notifying me about a price increase. This year it was a 35% increase. Apparently, they claim that veterinary costs have increased so a price adjustment is necessary. Interestingly enough, I called all 5 of the vets in my town and all of them told me that prices have been stable over the last year on all services and products except their vet food. Clearly this company is making excuses to drastically increase their monthly premiums. They claim your monthly fee will never be affected by age giving you the impression that the price will remain the same year to year. Not the case. These price increases are not mentioned anywhere on the site!!! My pets premium went up $40 in two years. Insane. They will scam you every year. Avoid this company. They are a joke.
Insurer: Trupanion Canada
By: Mo