217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fetch insurance is money wasted
Fetch will do ANYTHING and EVERYTHING they can to avoid paying out a legitimate claim. Several months ago, our puppy had an emergency vet visit for clearly presenting a potential bowel obstruction. Seems like an obvious claim right? Not to Fetch. So far they've sent us back to the ER vet multiple times asking for "more information" including the vet's detailed medical notes -- which we've supplied with increasing frustration. Today they want us to have our regular vet send EVERY MEDICAL RECORD ON FILE FOR THE PUPPY. They want her vaccination records? What's next? Her CKC parents' ancestry records? Unreasonable, unnecessary and frankly just another transparent effort to avoid a legitimate pay out. And getting to speak to a human? Virtually impossible. We will advise every pet owner we know about our horrible experience, as well as the people who recommended them and if we could cancel our year-long contract today and get a refund we would. UPDATE: It took 7 minutes for Fetch to respond online here to our deservedly negative review of their service to assure us that they were addressing our concerns and processing our claim. Three days later, it's been radio silence and no action -- except that they sent us an e-mail asking if we'd recommend them to friends. Not if we continue to get silence, no updates and the run around -- but we will share our continuing experience on the various dog breed communities we are part of to warn others of what to expect.
Insurer: Fetch Canada
By: Sue& Joe
Quick and easy process to submit a…
Quick and easy process to submit a claim.
Insurer: Spot
By: Nicholas Dawson
This is the first time I have used pet…
This is the first time I have used pet insurance and it has been a very positive experience. The response to my claim submission and the reimbursement was very fast. Being able to enter claims online and getting direct deposit reimbursement was so efficient. The follow up email inquiring about my dog's recovery was much appreciated.
Insurer: Healthy Paws
By: Patricia Jones
An Outstanding Pet Insurance Company
It was very important for me to have pet insurance and Spot was recommended highly and so I joined. My experience has been the best I have ever had with an insurance company of any kind. Their rates are more than competitive, their coverage great, and when I have had to call customer service with a question, the people I have dealt with were outstandling. I am highly, highly recommending Spot Insurance.
Insurer: Spot
By: Peter Shaw
Timely payments
Timely payments. Insurance does exactly what you purchase for easily. Straighforward. Customer Service when you call which is rare anywhere anymore.
Insurer: Fetch
By: Chadwick Nower
Great experience so far
So far, the experience has been great. They have covered what I expected them too in accordance to our policy. Claims are reviewed in a reasonable amount of time. Our first claim took a lot of time because they needed a lot of initial docs but since then, it has been as easy as submitting an invoice and medical notes. I'm not sure how if I saved all that much money in the first year but I know I will be glad I have it if/when my puppy ever has a major medical issue. He had a minor emergency recently and it would have been so much more stressful if I had to also worry about the money associated with an emergency vet visit.
Insurer: Fetch
By: Alex Stenman
Great service
I have had insurance on my two dogs Darlie and Chubbs with Embrace since 2020 and just love the company. I get quick responses with questions fast claim payments and when I have to call them I always get a live agent that is very helpful and never made me feel rushed.
Insurer: Embrace
By: Monica
I don’t feel pets best covers enough…
I don’t feel pets best covers enough for wellness. I only carry wellness because it’s needed in order to have emergency coverage. 1/9/24 I appreciate the quick response. I was told by an agent that I needed to carry both. That you for clearing that up.
Insurer: Pets Best
By: Shellie Louis-Ferdinand
Great Response Time
This is the first time I have used pet insurance and it has been a very positive experience. The response to my claim submission and the reimbursement was very fast. Being able to enter claims online and getting direct deposit reimbursement was so efficient. The follow up email inquiring about my dog's recovery was much appreciated.
Insurer: Healthy Paws
By: Patricia
Seems like a scam
Seems like a scam. They sent emails to the Human Society for a month, the Human Society responded that they had nothing other than a rabies vaccine, and then Embrace keeps asking for records and then denied the claim. I would try another insurer.
Insurer: Embrace
By: James