217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I compared highly recommended. …
I compared many different insurance policies for my new puppy and Fetch was the most comprehensive especially for WellCare which many other companies don’t even offer. I submitted my invoice for a well check and vaccines. I was reimbursed without delay the promised amount. I would recommend Fetch to anyone that is looking for a comprehensive insurance plan that includes well and accident.
Insurer: Fetch
By: Elizabeth Eckenfels
I’m glad you asked
I’m glad you asked! My opinion is not good for your company! I still have not received any refund on a claim that was filed in November! I don’t like that there is no phone number to talk to anyone. The texting is not working for you! I have had 2 conversations (texting) about this and was told I needed to provide more info. I explained to both that I only have what I have because I just got him (Wolfie) a few months previously but had submitted all that I have and still nothing. Because of all the hassle with the repetition and no solution along with the fact that you can not talk to anyone I’ll be looking for another pet insurance for both my pets asap!
Insurer: Fetch
By: gail
I'm so glad we decided to get pet insurance through Fetch!
I'm so glad we decided to get pet insurance for our family dog. One day into being a year old, our Teddy was hit by a car. If we didn't have Fetch insurance we would not have our Teddy right now. We would not have been able to afford the care he needed. I have not had one single issue with this company! I've had this insurance now for over a year, I have filed a claim and have not needed to speak with anyone over the phone. Fetch definitely has things in order. I have since talked others into purchasing insurance for their pets.
Insurer: Fetch
By: Jill
Submitting the claim was super easy to…
Submitting the claim was super easy to do online. It was processed and approved within 24hrs, and the reimbursement payment was direct deposited within 72hrs!
Insurer: Spot
By: Alexis Korpolinski
Get Spot! You won't regret it.
Wonderful experience so far with Spot Pet insurance! We purchased pet insurance for two new puppies this month and within 7 days of going to our initial vet visit, we were reimbursed for the allotted amount for both dogs. It was really simple and quick process! It takes the stress off of having to pay so much out of pocket for these initial puppy visits where multiple vaccinations are required over time. Thank you, Spot!
Insurer: Spot
By: Tori Davis
Raise Prices Every Year
I was happy with Fetch when I first got it. It was affordable and I felt good knowing my dogs were covered. My dogs are (just turned) 4 and (almost) 3. Their premiums have doubled since I got them insured. They were insured since almost day 1 and prices have only gone up and up and up. They don't give any discount for adding a second pet and they are not simple to deal with when submitting a claim. They will try to relate ANYTHING to a pre-existing condition. My dog had a cough as a puppy and they tried to tell me her pink eye was pre-existing from the cough over a year prior. I had to fight to get $30 eye drops covered. The app glitches often and reimbursement is slow. I have contacted them already about all of these things and their response took weeks and was basically just excuses why. Including the area I live in, just like car insurance. So no matter how well I take care of my pet, if I live somewhere they deem more hazardous, they will charge me more. Like they assume if I live in a city I'm going to let my dogs play in traffic. When I first signed up they said the premium increased in accordance with yearly vet increases. This is so NOT the case. My insurance is so much now, that it would be cheaper to just pay their bills outright at the vet. Fetch does not provide more or better service for the price increases either. I would definitely do things differently next time. If my insurance continues on this trajectory I would have been WAY better off setting monthly money aside for any illness or emergencies they may have. Insurance is not affordable for the average person. It would be nice if a company that actually cared about pets' being well being existed in Canada. Right now it's just as cash grab tugging at our love for our pets.
Insurer: Fetch Canada
By: Tamara Anne
Claims continously denied
Pretty much seems like everything I submit is denied. Very frustrating when I'm spending $1200 a year.
Insurer: Pets Best
By: angie Quaranta
Seems like they are ready to take your…
Seems like they are ready to take your money, but slow to respond... Pumpkin was way more responsive ( within 24 hours of submitting a claim ).. All mine are pending. Possible like all insurance, not worth it..
Insurer: ASPCA
By: Donald
I am currently shopping for pet…
I am currently shopping for pet insurance. I have not decided on any company yet. As I have been reading the reviews I have noticed alot of cookie cutter responses from said insurer to the customers which have found it to b a bad experience paying Embrace for policies. These are hard working Americans who are just trying to love their pets properly and for a company to steal these people's money taking advantage of the love they have for members of the family is despicable. It almost sounds like alot of the "reviews" that are favorable are AI produced. Shame on you!!!! We hope you slide down a pole of razors into a pool of alcohol. We hope it hurts when you poop.
Insurer: Embrace
By: Jeremiah Harvan