217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,576 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,811 reviews
11,103 reviews
5,445 reviews
55,032 reviews
14,877 reviews
Category with most reviews
This chart shows the distribution of review categories.
Was easy to put in my dog claim
Was easy to put in my dog claim, fast service.
Insurer: Fetch Canada
By: Erika Sajo
Great Experience
Our 4.5 year old lab had a surgical operation for a torn ACL. We submitted a claim with Healthy Paws same evening. In the morning we got a response that the claim was approved and 80% (per our coverage) reimbursement check is on the way. Can’t ask for a better service when you go through a difficult time. Best experience ever!
Insurer: Healthy Paws
By: alla artyukhova
They insist diarrhea is a “pre-existing condition” and refuse to pay
My dog had some blood in his diarrhea before we registered for his insurance plan with Fetch. Since this is a common symptom among dogs like vomiting, he had another bloody diarrhea after he had a plan with Fetch. They refused to pay us because according to the agent I spoke to on the phone, bloody diarrhea is a “pre-existing condition” for my dog, although it was clear that last time and this time were two separate cases, not related. It’s ridiculous.
Insurer: Fetch Canada
By: Y N
Waiting time
Explanation but it takes a long time to be reimbursed, my recent bill was put under wellness and I just did not get paid back, the situation was completely different, needs lots of explanation and phone calls to made the claim to work, gets frustrating, but the customer service is not to bad, hopefully I will get some answers soon, Eva
Insurer: Fetch Canada
By: Eva Peric
Absolutely great experience
Absolutely great experience. Very quick to approve claims. Reimbursement deposit straight to account.
Insurer: Spot
By: Jeff Richter
pain in the neck
should be able to submit the claim at vets office at time of service and pay only what you owe like the dentist office pain in the neck to have to submit all this paperwork and wait.Other pet insurance companies do this why not Fetch
Insurer: Fetch Canada
By: Ks
Professionalism
The agent I spoke with was very professional and knowledgable. Most important he was patience with me. He took the time needed to ensure I understood my policy.
Insurer: Embrace
By: A.M
Transparent in what they do and do not cover
I did a lot of research and spoke to customer service for 6 different pet insurance companies before choosing FETCH. FETCH was one of the very few that were transparent in what they did and did not cover and any if any waiting periods. They also can customize your policy for your needs and price point. I was not at all expecting to use this insurance so soon after purchased. I am pleased that FETCH did exactly what they promised. They also sent me weekly status reports during their review process of the receipts I sent in. I highly recommend FETCH insurance for your pet. They stand behind the product they sell.
Insurer: Fetch
By: Elaine Lowthorp
I had never made a claim on my dog’s…
I had never made a claim on my dog’s insurance and it was emergency surgery at an emergency vet- not his regular vet. They responded within a week of my submitting claim to let me know they received and would let me know if they needed additional info. I just received an email with EOB that they were covering everything less my co pay and the 80% I selected when obtaining the policy. They have been great and have already recommended them to three other dog owners. Very impressed- thank you!!!
Insurer: Pets Best
By: Kathy Klinefelter-Yates
The reason for three stars is because…
The reason for three stars is because most of the time I can’t submit my claim using my cellphone which is very inconvenient. I have to login to my Apple computer and re-submit my claim because my trying on cell phone doesn’t work. Other than that I have no complaints about you.
Insurer: Spot
By: Black shepherd owner