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Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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To make it short
To make it short, Do not buy this pet insurance. We got this for our puppy, whom of course you hope your puppy is healthy , but with enrolling, they put you into a area of hold,(if you will) while the puppy is processed and checked through with vet records. While this was occurring by pup got a limp/knee buckle at 4 months. So, I get him checked and our vet saw nothing wrong. So I asked for a referral to a specialist, 2 week wait, and she tells me my puppy he has elbow dysplasia. Well, I want a second opinion and we went to that appt., and they determined the same diagnosis and that a bi-lateral arthroscope surgery would be best. We agree to the surgery and then the 4-6 weeks of restricted rest. During this time I send in his claims from ALL vets. They tell my upon reviewing the records, that because he had "a limp" this is a pre-existing condition and they will NOT cover any of the expense. So, I should let you know, if you get a puppy and you hope for a good pet insurance, this is not for you!!! How was I to know this puppy had genetics that were bad with elbow dysplasia? Both parents showed no signs, nor in their lineage either. But it happened and this puppy is loved and cared for and we now have a pup with a life long condition without any insurance. This puppy was only 4 months old when I discovered his limp, and 6 months old at surgery and 7 months when they tell me they won't cover him!! So think long and hard about getting Embrace! Reply to Embrace: He is a puppy!!!! How is there pre-existing ANYTHING! Disappointment? Just slightly!
Insurer: Embrace
By: Sherry Seidenberger
Good and quick connection
Good and quick connection. Fluent disscusion with professional approach.
Insurer: Sonnet
By: Borys Witkowski
Easy process
The app makes the process for filing easy and no issues with payment.
Insurer: Spot
By: Stephen H.
Your system is so simple to use.
Your system is so simple to use.
Insurer: Spot
By: Rock
it feels good that SONNET has your back
it feels good that SONNET has your back
Insurer: Sonnet
By: Sherry Hayman
Hat's off for great service and…
Hat's off for great service and insurance.
Insurer: Sonnet
By: William Rhynes
I am furious with Many Pets!!!
I am furious with Many Pets!!! They make it almost impossible to cancel your policy! They sent me a renewal - put my policy up by £10 a month even though I’d never made a claim and my dog is a low risk terrier. I found a better deal but Many Pets gaslight you into leaving it until the last minute to cancel by saying they will immediately cancel your policy if you cancel your DD and you won’t be insured. So I had to wait until the night before the renewal started to cancel my DD I’d already sent them an email on 11th January telling them I wouldn’t be renewing! I called too and was NUMBER 25 in the queue! Guess what they did, they took the renewal premium a day early before I had chance to stop my DD - deliberately probably. Then having ignored my email they have just renewed my policy today, a WEEK after I’d emailed them to tell them not to. Seriously, stay away from these people They will try to frighten you into staying by coercion. Ignore it. Find another insurer who can be trusted to respond to instructions! In the end I sat on the phone for 45 minutes to try to get it sorted. The lady I spoke to was lovely, but it shouldn’t have come to that!
Insurer: ManyPets
By: Jane Howard
great Costumer Service and response
My dog has been very sick and Embrace has been wonderful. They review and reimburse fast and it is easy to submit the claims. I I have any questions you can call and talk to someone. I have sued them for many years
Insurer: Embrace
By: Meryl Sheard
well informed staff
we haven't had a claim, but on a rare occasion when i call for a policy explanation, they have always been very helpful
Insurer: Embrace
By: carole orlando
I love Fetch insurance
I love Fetch insurance. I received money back promptly after my vet visit and I have peace of mind knowing if a big health issue should arise, Fetch will be there to help financially!
Insurer: Fetch
By: Jennifer Ellis