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Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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They process my claim very quickly.
They process my claim very quickly.
Insurer: Embrace
By: Vincent Cregg Vasquez
Sonnet is the best Insurance company…
Sonnet is the best Insurance company I've ever experienced in Canada. Their price is so competitive, but without sacrificing any coverage. I tell you even the claim process is very fast and professional. TedZ
Insurer: Sonnet
By: Ted Zhao
Thank you Justin Erwin!
I had a issue with a check that didn't get electronically put into my checking account. I called so many times and no one seemed to want to be bothered to help me or look into it.I had spoken to about four reps and a manager that was no help and was very rude. I finally got someone named Justin Erwin on the phone and he was the most helpful and nice person that i have spoken to at Fetch. Not only did he look into it he called me back with an answer and explained to me what happened and that it was being mailed to me. There should be more people like Justin working for Fetch! Thank you Justin for all your help.
Insurer: Fetch
By: cindy fiorenza
amazing
amazing! recommend to all my friends.got my refund the same day
Insurer: Pets Best
By: Maor Masica
As a newbie to Fetch
As a newbie to Fetch, I have had only a few dealings with the company. When I signed up, I thought the service representative was excellent. She was friendly, knowledgeable, and very professional. The only claim that I have made was for my initial puppy visit at nine weeks. The claim process was fast and efficient. Now I am submitting my claim for the 12 week visit. And they say it takes up to two weeks for review. That seems quite long to me. But I am still waiting to see what reimbursement I will receive. I’m glad I signed up for Insurance as a puppy. The pre-existing issues makes it very hard to sign up with an older dog.
Insurer: Fetch
By: customer
Definitely the best!…
I have had pets best on my dogs (mastiffs) for several years and I rave about them to anyone that will listen! From emergencies to chronic conditions, they have always provided seamless coverage for us. I had a different carrier prior to pets best and I switched over after they processed one claim and only reimbursed a fraction of what I paid since they pay what they think something should cost, not what the invoice shows.
Insurer: Pets Best
By: Bethany Linden
Quick and fair response to claims.
Quick and fair response to claims.
Insurer: Pets Best
By: Dexter Brewer
Have not used the benefit but Cassie…
Have not used the benefit but Cassie enjoyed the welcome stuffie
Insurer: Pumpkin
By: customer
What fetch promises they deliver
What fetch promises they deliver. The process seems lengthy but it is consistent. Fetch is a caring dependable reputable pet insurance to protect your pet. My girl is my jewel and I protect her with nothing better than the best I can get. Fetch is just that.
Insurer: Fetch
By: kristi a orwoll
HAPPY WITH FETCH INSURANCE FOR OUR DOGWe have had Fetch for about 2 years now…
We have had Fetch for about 2 years now and have had any questions answered promptly and kindly. Fortunately we have not had but a few claims for prescriptions to be processed. We have received the check payments promptly also. Staff is very helpful!
Insurer: Fetch
By: swansonjm