217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
217,670 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,815 reviews
11,106 reviews
5,446 reviews
55,032 reviews
14,877 reviews
Category with most reviews
This chart shows the distribution of review categories.
Rare Company Gives You Exactly What They Advertise
So I'll say that Embrace did send an email asking us to rate our experience. They did not ask me to give them a specific number or promise anything in return. Normally I'm very resistant to doing reviews that have been requested, but I think I owe it to Embrace to do so. Our 2 year old cat began declining quickly in December 2023. We had both our cats insured by Embrace since we got them, thinking that maybe this will be useful when they are old. We poured over our terms and conditions, making sure that all these tests were covered, but we waited anxiously, expecting the rug to be pulled out from under us. And...it wasn't. They covered exactly what they said, and did so quickly, even for a first claim. They probably saved my boy's life because I'm not sure we could have started the right treatment in time with the tests we could have afforded out of pocket. Now we have a cat that we can treat, and he will hopefully live a long life thanks to Embrace.
Insurer: Embrace
By: Emily J.
Change in billing details
Needed to update auto debit information, phone rang and got answered in a few rings and Alison answered and made things clear and easy to understand. problem fixed in no tome
Insurer: Sonnet
By: Marc Generoso
Very comprehensive process
Very comprehensive process. The app work nice, I had no issues getting the appropriate reimbursement
Insurer: Fetch Canada
By: Nina
Agent was courteous
Agent was courteous, knowledgeable, and did not talk over me as some other desks tend to do. She took care of the issue on the first call.
Insurer: Sonnet
By: Tim Craig
Highly Recommend for Cat Owners
We decided to enroll in Fetch Pet Insurance to provide us with peace of mind for our two cats in early 2023. In December 2023, our youngest cat, who had never experienced health issues, had a urinary tract obstruction. This led to a stressful and scary 5-day stay in the ER, and ultimately required a perineal urethrostomy (PU) surgery to save his life. The process of signing up with Fetch was seamless, thanks to the agent who provided detailed instructions on setting up our account. This preparation made it easy for us to submit a claim, ensuring a smooth process. Following the payment of the bill, we submitted the claim and received confirmation from Fetch two weeks later, stating that the claim was covered in accordance with our policy. Our interaction with Fetch Pet Insurance has been exceptionally positive. We are grateful for the smooth claim process and the confirmation (received within 2 weeks) that Fetch covered our claim according to our policy. Overall, Fetch has proven to be a reliable choice for our pet insurance needs.
Insurer: Fetch
By: Marisa Salice
I'm new to Fetch but very pleased with…
I'm new to Fetch but very pleased with the way claims are handled and quickly paid. The communication is great also they're always keep you in touch as to the stage of your claim.
Insurer: Fetch
By: Mori
Fetch Cares
Firstly, my call was answered immediately even though I was told that the queue was very long. Yay!! My rep was named Kayan and he was incredible. He listened to my questions and was able to answer each and every question without wanting to sell me something I didn’t need. Thanks for that. Because of that type of service, I’ll never leave Fetch. This insurance company does care about its customers, and I feel like pets are really important to them. To get back to Kayan, the rep who assisted me, you were honest and caring. I was hoping for exactly that when I called. Thank you for your time and your thoughtfulness. You made my day!!
Insurer: Fetch Canada
By: Julien Breault
Claim processing
Please be aware that this Metlife pet nsurance will not cover anything without veterinarian's notes. My veterinarian who treated my dog,works hard and efficiently to treat sick animals,not to concoct paperwork. I had all rpaid receipts from the office visit,biopsy results stating that my dog has infection and a paid receipt for antibiotics. All this was not good enough for processing claim. Buyer,beware. Metlife insurance is looking for any possible excuse which will give them a chance NOT TO REIMBURSE.
Insurer: MetLife
By: Marina