5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
Verified
All of my interactions with Trupanion to include my most recent call have been positive and helpful.
All of my interactions with Trupanion, to include my most recent call have been positive and helpful. The customer service provided by Trupanion is exceptional.
- INSURER: Trupanion
- POSTED: 12/25/2022
- BY: Pamela
- BREED: Mixed breed
- AGE OF PET: 7 - 10
5
out of 5
Verified
Super Easy to Deal with and Quick to Reimburse!
Policy clearly outlined what is/isn’t covered. When we had questions, it was easy to ask via their chat function. Submitting the claim was quick and easy and we were reimbursed, as expected within 1 day (on a holiday nonetheless). I appreciate how easy they were to deal with, especially this being our first time submitting a claim and would recommend.
- INSURER: Trupanion
- POSTED: 12/25/2022
- BY: Jillian
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
1
out of 5
Verified
Horrible service, avoid at all costs
They raise their rates randomly by A LOT and act like it’s normal. They are also REALLY bad at their job. They have denied claims of mine for things they cover multiple times now leading me to have to appeal. My dog is young enough with no conditions so I’ve removed her and my other 2 cats from their plan. If I could take my older car off I would. I do not recommend them ever. They have an easy website and they seem good on paper. But they’re capitalist scum bags. They raise rates and have offered nothing better and actually they’ve gotten worse. Use literally any other pet insurance company. They will be worth it.
- INSURER: Healthy Paws
- POSTED: 12/25/2022
- BY: Nietzsche
- BREED: American Shorthair
- AGE OF PET: 0 - 3
4
out of 5
Verified
5
out of 5
Verified
It was very easy to sign up took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.
It was very easy to sign up, took a few minutes. I followed up with a phone call to a person named Paul who was also very helpful and polite.
- INSURER: Trupanion Canada
- POSTED: 12/24/2022
- BY: Dyala
- BREED: Morkie
- AGE OF PET: 0 - 3
5
out of 5
Verified
5
out of 5
Verified
registration experience
very good experience with registration
- INSURER: Trupanion Canada
- POSTED: 12/24/2022
- BY: Murray
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
5
out of 5
Verified