217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Sonnet
By: Tiffany Kwiatkowski
Do not use this company!!!
Do not use this company!!!! i have not made a claim since 2020 and my insurance went up $400 a year and their excuse is Dog insurance has gone up in Ontario. That is ridiculous. Every year it’s gone up a normal amount of about $80 a year. It even went down one year But this year it went up $400 and I have not made a claim in 4 years. Horrible, and they know you cant go anywhere because my dog is already 5 years old and to get into another insurance company at this time is impossible. So they know you are stuck and can charge anything they want. Very dishonest company. I will cancel and put the money away myself. There should be laws and limits as to how high they can charge every year DO NOT USE THIS DISHONEST COMPANY!!!!!! Oh and Fetch no need to respond.I have seen your responses with the other people with the same complaint and your responses are lame and meaningless.So please no need to respond
Insurer: Fetch Canada
By: Audrey Haberer Roman
Fetch is a great insurance company
Fetch is a great insurance company. The claim process is relatively easy. Once the claim is approved the refund is deposited quickly into one’s bank account. I highly recommend this company.
Insurer: Fetch
By: Robin Richards
Great support, easy quotes!
Great experience so far with sonnet, easy to set up, customer service is very quick and friendly!
Insurer: Sonnet
By: Willis Cahill
Always easy to deal with ..prices are…
Always easy to deal with ..prices are good
Insurer: Sonnet
By: Matt Eansor
Very first claim was denied
Very first claim was denied referencing previous history when even Vet in their analysis marked is as not a pre-existing condition. Still back and forth with them, but so far not really a great experience.
Insurer: ManyPets
By: Frank
They process my claims in a fast and…
They process my claims in a fast and timely matter, never has a problem with them
Insurer: Spot
By: Sherry Wesley
Quick claim review but still waiting on…
Quick claim review but still waiting on money.
Insurer: Embrace
By: Michaela Rollins
Once was good, but not in 2024
Almost every prescription refill gets pushback especially if there was no appointment. Costs have skyrocketed for this long time member. Claims take much longer than they used to, 2 weeks compared to a few days. Overall, service and quality has degraded and the Customer Service manager needs to be laid off and that whole department retrained. Embrace has gone down hill and it's only getting worse.
Insurer: Embrace
By: Longtime Embrace Customer
Excellent customer service quick…
Excellent customer service quick reimbursement on your claims. No problems at all. Would:glad recommend to anyone looking to buy pet insurance.
Insurer: Spot
By: Bertha Garcia