217,980+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,980 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,820 reviews

4.9
Healthy Paws

11,128 reviews

4.9
Fetch

5,461 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,906 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 12, 2024

wellness

They explained what types of coverage we have Wellness, other

Insurer: Embrace

By: Jean Harrell

February 12, 2024

Reasonable rates & great service

Always quick response and claim processing! Great communication during process. Very kind phone service too

Insurer: Pets Best

By: Wendy May

Verified February 12, 2024

Great rates and customer service

Website is very user friendly that you will not even have any questions anymore. Easy navigation and explains a lot. Rates are very reasonable as well.

Insurer: Spot

By: Maryann Santos

February 11, 2024

Can’t say enough about Pets Best

Can’t say enough about Pets Best. It’s great to know our Tibetan Terrier is covered since she’s family. Thank you

Insurer: Pets Best

By: Edward Hazler

Verified February 11, 2024

Pressed the button 2 times by accident…

Pressed the button 2 times by accident and you would not refund my money back.

Insurer: Figo

By: customer

February 11, 2024

Best Insurance experience Ever

We have always received great service and quick claims settlement from PetsPlusUS . Recently our Newf Oscar ruptured a cruciate ligament and after various tests it was decided that TPLO surgery was required for his left hind leg. Throughout this whole process we have been supported by PetsPlusUs from the original X rays, purchase of a Help Em Up harness to the actual TPLO surgery. It is a pleasure to deal with such an excellent insurance provider and also a rare thing in these times to have a company live up to their commitments. Bravo PetsPlusUs. You are a great partner in the life of my beloved Oscar.

Insurer: Pets Plus Us

By: Peter

Useful
February 11, 2024

532% Increase in Premiums

My premium went from $29.05/month to $183.45/month with Healthy Paws. That is a 532% increase. When I enrolled I was told that I would see a 0-15% increase in premiums from year to year, but that was a lie. The upcoming increase is a FIFTY PERCENT INCREASE. And my pet has a preexisting condition, so I have no ability to change and receive the same coverage.

Insurer: Healthy Paws

By: Caitlyn

Verified February 11, 2024

Better communication needed

My dog passed away December 14th. There seems to be a lack of communication within the company. It repeatedly said they needed more information despite vet sending records 4 times. Different email addresses were given for where to send records, and they had given my local vet the claim number for the emergency vet out of town, which was a separate claim. After entering the invoice amount of over $1,000. It was changed to $0.00. I had to make 8 phone calls on separate occasions and spoke with a different person each time. Eventually they did reimburse me, but the process should have been so much smoother than it was. Especially when someone is grieving the loss of their loved one.

Insurer: Spot

By: Grieving dog owner

February 11, 2024

IMHA Survivor

Our dog was recently diagnosed with IMHA. We had no idea what IMHA was (we do now), but our girl was in vet hospitals for a rough 7 days and significant vet bills. I was very pleased with the way Embrace handled all of our claims. They were all processed in a timely manner. There was one claim that needed further clarification, which was resolved with one phone call to Embrace. The claim submission process is very easy to work with too. I would definitely recommend Embrace for pet insurance.

Insurer: Embrace

By: Peter Cullum

February 11, 2024

They pay considerably fast

They pay considerably fast

Insurer: Pets Best

By: Araceli

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