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Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have been with Embrace for 5 years
I have been with Embrace for 5 years, it's been great until this year. I'm having trouble getting refunded for my pets wellness. I'm being told that embrace has no medical record after all these years of being with them and I need to get pets medical records sent to them to get refunded. That's been a week ago and they said it would take 2 business days. If it takes any longer to get my refund, I'll be canceling my account.
Insurer: Embrace
By: Joseph Mitchell
Spot app very easy to navigate
Spot app very easy to navigate
Insurer: Spot
By: Micheal Whitcomb
Process is easy and efficient.
Process is easy and efficient.
Insurer: Embrace
By: Teresa Morneault
Dog illness
Great quick fast service. Feeling much better.
Insurer: Pets Plus Us
By: Laurence
Fast efficient service with online…
Fast efficient service with online reporting
Insurer: Embrace
By: Doug Moore
Horrible behavior therapy coverage, beware.
So it's easy to sign up for, but when I went to try to get my dog behavior therapy, I noticed that the therapy has to be performed by a VETERINARIAN. I understand that I was supposed to read the policy, but I didn't realize only one veterinarian per state usually does that. Embrace would not approve a behavior therapist with a DOCTORATE that my VET referred me to. It's basically impossible to use the coverage I paid for. I wish they have a list of approved behavior therapists.
Insurer: Embrace
By: Kristen GM
Spot is A+
My dog caught a respiratory virus in November and has needed multiple vet visits. Spot has been very fast with reimbursements.
Insurer: Spot
By: Marisa Laurora
Our new puppy had an illness the vet…
Our new puppy had an illness the vet had trouble diagnosing the first time. Our SPOT Pet Insurance covered the vet bills per the contract. Very happy. And Molly is doing great!
Insurer: Spot
By: Ron Wheeler
So far I have had a great experience…
So far I have had a great experience with Embrace, I haven’t had to use the insurance yet so we will see.
Insurer: Embrace
By: NLM stylist
Filing a claim is easy
Filing a claim is easy. Claim payments are taking longer than they did previously, but are still being handled in an acceptable time frame.
Insurer: Embrace
By: Barbara Wetmore