224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
224,962 total
What are you looking for?
Most selected providers in "July, 2026"
This chart shows the distribution of the most selected pet insurance providers in July, 2026.
Providers with highest rating
20,008 reviews
11,406 reviews
5,987 reviews
55,033 reviews
15,459 reviews
Category with most reviews
This chart shows the distribution of review categories.
Good turn around time with claims
Good turn around time with claims
Insurer: Spot
By: JustAnswer Customer
Quick and kind responses to claims
Quick and kind responses to claims. Appreciate the ease of submitting a claim as well.
Insurer: Embrace
By: Colin Arthur
Great experience minus using the app
Really enjoy the scope of coverage and relative ease of getting claims approved. When I’ve had to call customer service they quickly connect you to a human being and are great at walking you through what is and isn’t covered. My only complaint is their app and website. The app regularly crashes on Apple devices, which forced me to use the website. Going through there crashed the claim once just uploading pictures. Again, great insurance and would recommend to folks. I just hope they can iron out technology kinks. Update 08/16/24. It doesn’t seem to allow you to reply to a response to the review. I’ve tried all the steps listed from the Embrace representative and have had numerous emails and phone calls to no avail. The app still crashes repeatedly on IPhone.
Insurer: Embrace
By: Bryan Hinman
Nice service and helpful information.
Nice service and helpful information.
Insurer: Sonnet
By: Dylen Pake
Confusing description of benefits.
Confusing description of benefits.
Insurer: Embrace
By: Jorge Moreno Marquez
Timely response to my claim
Timely response to my claim. Would be nice if the insurance covered routine prescriptions such as Flea,Tick, and Heartworm.
Insurer: ASPCA
By: Lisa Robbins
It’s alright not sure yet
I give a three because I thought the wellness would have covered more. Maybe if I get the preventative medication that would be covered. I’m not 100 percent. I would like the pre existing condition to be listed as well and when they would go away.
Insurer: Pets Best
By: Roxanne
Quick processing
Quick processing User friendly Wellness plan is very good I recomended friends and family
Insurer: Pumpkin
By: Agustin
Like every insurance company they just…
Like every insurance company they just take your money and don’t give you anything. I tried to get reimbursed for a persistent ear infection which we had to get a culture and some special medicine made up. This began them reviewing the dogs health and then deciding that what I requested was deemed ‘pre-existing’ so it wasn’t going to be covered. Typical insurance BS. Dog was insured from when she was a puppy.
Insurer: Embrace
By: S.Krol