224,996+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fast payments and ease of filing claims
We issued insurance for our Doberman 3 years ago, but we had to use it since April 2024, when after an X-ray, ultrasound, and a trip to the emergency, we found out that our Anubis had DCM... All claims were quickly reviewed and paid according to our plan. Thanks to the whole Embrace team!
Insurer: Embrace
By: Yuliia Williams
Got it taken care of smoothly
Got it taken care of smoothly
Insurer: Spot
By: Laura Baxter
Excellent service and customer support…
Excellent service and customer support Thanks
Insurer: Spot
By: Dev
The tool makes the process soooooo much…
The tool makes the process soooooo much easier. I love the new process
Insurer: Embrace
By: R miller
Friendly staff
Friendly staff, well spoken while taking the time to answer all my questions and saving me money on my monthly premium's even though I called regarding a completely different matter.
Insurer: Sonnet
By: Paul
Processed my claim in about 2 weeks…
Processed my claim in about 2 weeks which is pretty quick!
Insurer: Pets Best
By: Tain Rose
Good communication.
I have had all good communication with Spot Insurance, which has lead to excellent service.
Insurer: Spot
By: Karen Simpson
VERY VERY DISAPPOINTED IN SPOT
I have had SPOT for 4 years plus now. Initially things went "ok" with claims, until now. I submit a claim and they are sitting on it. I have now sent 2 emails with the current clinical and treatment plan from my vet; while on phone "oh it's not coming through....I sent tit again,,,,,reluctantly, after about 1o minutes "Oh we have it now"; BOTH days I was given this nonsense. After I sent first email I get an email response that it will take 2 to 4 weeks for them to process my claim!!!!!!!!! This is absurd. I am being treated like I'm trying to get something for nothing. Not sure I will continue with this company after being treated this way. VERY VERY DISAPPOINTED IN SPOT AND THE WAY I AM BEING TREATED. My dog has been sick for couple of months now and vet trying to figure out what is wrong. I wasn't treated this way with my previous claims. UPDATE: A day or 2 after I wrote this the claim was processed and approved and I have received my reimbursement. Nothing was said about my review here. Thank you for taking the time to respond now.
Insurer: Spot
By: P B
I have always had a positive experience…
I have always had a positive experience with Embrace. It is easy to submit claims refunds are deposited directly into my checking account within a few days of approved claim(s). Also, customer service associated are easy to talk to and very helpful. I also recently lost a pet and Embrace was very compassionate. They sent me a beautiful sympathy card with seeds embedded with instructions on how to plant it to create a memorial for my Bently. I was very touched. I highly recommend Embrace pet insurance.
Insurer: Embrace
By: Christina Koundouriotis
Terrible
I’ve been fighting an appeal for claims that should undoubtedly be covered for the past 4 months. I’ve given multiple letters and had to push back extensively, even highlighting a failure in your own insurance plan definition to show I should be covered. The original person handling my claim did not even correctly share my state laws with regards to what is covered after initially declining my claim. This has been anything but a smooth or enjoyable.
Insurer: Embrace
By: Anon