218,465+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,465 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good Insurance
I have had nothing but good experiences with Healthy Paws. When my dog needed oral surgery they were very easy to work with. The claims process was simple and when they required additional information they were very clear what they needed. They paid my claim in less than a week and checked back in with me to see how my dog was doing after his surgery. I would recommend them to family and friend.
Insurer: Healthy Paws
By: Darcie
First Time Dog Owner to a vocal & wild husky pup
We got our first puppy recently & I decided that I wanted peace of mind. SPOT has been amazing. They called me after we got the insurance to check in and make sure I understood the policy. We took our dog to his first vet and I'm so glad I got the preventive care add on. They reimbursed me timely for all the preventive care. Much needed for a 8 week old pup. I feel so much more at ease knowing that I have expense help for anything that pops up. Thanks SPOT for making my first time dog parenthood experience less stressful. I can now enjoy my pup and not worry about all the things that can go wrong! We have SPOT for that!
Insurer: Spot
By: Delilah Brookins
My dog had cataract surgery and Fetch…
My dog had cataract surgery and Fetch insurance paid the claim. But, The next year , 2024, they raised my deductible from $250 to $500 and lowered my reimbursement rate to 70%. This was done because my pet had to have cataract surgery. I was penalized because of his eye condition. They informed me by a email that I was stuck in this new rate. I’m in the process of looking for another pet insurance. Definitely I don’t recommend this company. FETCH PET INSURANCE. I’m sorry I can’t give them a lower rating than 1 Star, they deserve NO STARS. Thanks
Insurer: Fetch
By: Peggy Williams
Human touch is the best !
Helpful and polite interaction with Tamana, our customer service representative. Personal touch made it happen.
Insurer: Sonnet
By: C. Millette
Amanda Mello is absolutely wonderful!
Amanda Mello is absolutely wonderful. She guided me through the policy, answered all my questions. She truly listened to me and my concerns. She is a true asset to your company. I wish all companies had call specialists as pleasant and knowledgeable as Amanda is.
Insurer: Fetch
By: Philip Broome
Always friendly,understanding and…
Always friendly,understanding and patient
Insurer: Sonnet
By: Brenda McNair
Extremely dissatisfied with this…
Extremely dissatisfied with this company. Recently insured my 2 cats with this company a month ago by paying the full annual premium quoted. After a month I started seeing some additional charges on my credit card which was strange as I had already paid in full for the year. After calling them I was told that these charges were because "the location we live in may affect the cost of the policy". The silly thing is that the new residence is just 2 blocks distance from my previous address. The main issue here is not just the nonsense of the charge but the fact that at no point were we made aware of this extra amount as we were changing the address or when it would be charged. I will finish the year's policy and be done with this company for good.
Insurer: Fetch Canada
By: Jose Gerardo Barron
quickness of reviewing claims
quickness of reviewing claims
Insurer: Spot
By: Jenny Frazier
The gentleman I spoke with was a great…
The gentleman I spoke with was a great customer service rep. Answered all questions and explained with ease.
Insurer: Sonnet
By: Justin