224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Embrace made a difficult experience so much easier.
I've had Embrace insurance for years and never really needed it. But when my dog got very sick, Embrace was there and covered her treatment - including hospitalization, without any argument. In fact, when I called Embrace to clarify something the person I spoke with was so compassionate and knowledgeable. I wish human insurance was this reliable. Thank you Embrace!
Insurer: Embrace
By: Amy Kostant
The best pet insurance experience
Many Pets always process my claims quickly and payment is made promptly. This level of service and peace of mind is priceless.
Insurer: ManyPets
By: agaudio
This the second time I am submitting my…
This the second time I am submitting my claim I have not received money for the last 2 claims
Insurer: Embrace
By: Arun hermon
I was disappointed in the fact that the…the process was lengthy
I was disappointed in the fact that the process wa took as long as it did. The claim was placed on hold pending further medical records which did not have. I sent personally every record I had since adopting my dog and the only previous record was her first set of vaccines. Sorry, but I had to get upset and considered the BBB to make a complaint. Going forward I hope the claims are more timely.
Insurer: Embrace
By: Kelly O'daniel
Highly recommend
Highly recommend, excellent customer service. The policy was explained in an easy-to-understand manner, and any claims I've submitted have been reviewed and reimbursed quickly. I'm very thankful that USAA recommended this company.
Insurer: Embrace
By: Leslie
Great service!
Quick no hassle payments on covered expenses for my pet.
Insurer: Spot
By: Jeffrey Snyder
Easy to submit my claim.
Easy to submit my claim.
Insurer: Embrace
By: Vance Myers
It took over 30 business days to…
It took over 30 business days to resolve my first claim, which is absolutely unacceptable. Even after I submitted all required documents my claim was placed on hold. I resubmitted then two times more and then contacted the ask email with all the details. Finally, my claim was approved but I only see a number without an itemized explanation of what was covered. All my other insurances would have included this. Just because it's pet insurance doesn't mean you don't have to provide itemized items.
Insurer: Embrace
By: Lacey
Best Experience Ever!
My recent experience with Embrace Pet Insurance was without a doubt the best I've ever had! They truly care about their customers. I really appreciate the generous way they resolved my latest concern and would certainly recommend them to my family and friends. Thank you Embrace Pet Insurance!
Insurer: Embrace
By: KB Anderson