224,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Smokey and Bandit Wellness Exam
This was our first claim. It was for a Wellness exam. We thought SPOT would cover most if not all of the wellness exam. The reality is they covered about 50%. Sad but true. Claim was processed in a timely manner thus three stars.
Insurer: Spot
By: Loraine Cook
Read the fine lines, especially with breed exclusions!!
Our accident only ins plan covered basically everything BUT a 'cruciate ligament tear' which is basically the same as a torn ACL in humans. So b/c Beagles are more prone based on their stature, weight issues, etc etc blah blah blah... we had to pay out $4800/knee?!?!?!? I signed up for ins immediately after taking ownership of our pup & NEVER missed a darn monthly pymt EVERRR!! Typical insurance game... you need or responsible with taking out a policy for the "what-ifs" & then when those do happen in life there's ALWAYS some reason or excuse as to why you're NOT covered🙄 Ridiculous!
Insurer: Pets Best
By: Julie
Spot is responsive
Spot is responsive, has an easy to use app and are reliable with quick and easy reimbursements.
Insurer: Spot
By: Paula B.
Filing my claim is easy
Filing my claim using the app is extremely easy and convenient. I had my claim filed before the veterinarian brought my dog out of recovery area.
Insurer: ASPCA
By: Steven Miller
Horrible insurance
If you notice, all of the 1 star reviews are very similar to my review of this company’s “pre-existing injury” scam. They use it to cover almost every ailment and get away with covering your pet. This is a company that is supposed to love and cherish animals and look at what they are putting people through. Than they’re staff members laugh at you on the phone. They even commented on my last post saying they were interested in helping me and they still have done absolutely nothing. Please avoid this insurance if you love your pet.
Insurer: ASPCA
By: Chris
My.online experience was easy
My.online experience was easy. My interaction with Drew was wonderful. He was engaging, professional, pleasant, knowledgeable and answered all my questions.
Insurer: Embrace
By: DEBORAH S BATES
ASPCA- excellent insurance …
I have really been impressed with ASPCA pet insurance! It’s extremely user friendly, has great customer service and pays my claims very quickly. I have all of my pets enrolled!
Insurer: ASPCA
By: Jessica S.
They are a horrible company
They are a horrible company! They increased my premium from $160 to $321 a month! What the heck! When I tried to cancel, they charged $321 to my bank account! I’m never going with this company again. You all better stay away!
Insurer: Embrace
By: Sam
Claims denied for pre-existing…
Claims denied for pre-existing conditions, which should not be considered pre-existing.
Insurer: Embrace
By: David Brody