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Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My first time with pet insurance
My first time with pet insurance. Because I love USAA so much I decided to try Embrace. Now I am second guessing myself. I have had Embrace for over a year my monthly went from $68.00 per month to $95.33 monthly. Every claim has been denied except a $19.00 payment that was applied to my deductible. I feel like I am just giving Embrace money to just give them money. I can't afford to just give them money and pay my Vet bill as well. Will cancel this policy soon. Will not and can not recommend. Hate USAA is standing behind this insurance.
Insurer: Embrace
By: Tabatha Hairston
amazing service
amazing service. I’m so happy I got insurance especially as my dog is a rescue. He’s perfectly healthy but there has been some issues in the past (always natural). What’s great is that because of the insurance, I never have to hesitate on it!
Insurer: Fetch Canada
By: Alex Bonifacio
I got the right help needed and was very informative
Satisfaction was highly appreciated
Insurer: Sonnet
By: Neddi
Marie
Marie, the CSR who patiently walked me through & explained why my premium went up so much and cancelled it at my request in a very understanding manner. Then, when I reconsidered & decided to keep my younger cat on the policy, nicely helped me re-instate my policy & then remove my senior cat. She put up with a lot. Embrace should give her a raise. Also, Embrace, I have been with you for a long time now. Why are my premiums higher than a new customer's premium? Backwards thinking.
Insurer: Embrace
By: Song Says
Josh Sabado was very professional and…
Josh Sabado was very professional and knowledgeable of what type of insurance we were looking at for our two Scotties Hamish and Nessie. We were were pleased with his help.
Insurer: Fetch Canada
By: Colin Thomson
Every Pet Owner Should get Insurance from Pet's Best!
I have been using Pet's Best as soon as I rescued my girl 4 years ago and it is probably the best decision ever for her. Unfortunately my dog was diagnosed with lymphoma recently at 4 years old, but Pet's Best has been amazing helping cover for almost all the expenses for her treatment. We are still currently going through her Chemo and she is receiving it very well and running around the house doing regular activities. It is a very expensive procedure and at only 4 years old with the help of Pet's Best I am doing whatever we can to make everyday her best! Thank you Pet's Best for helping me get some more time with my best friend!
Insurer: Pets Best
By: Ralph
Have had Embrace now for 2 yrs and just…
Have had Embrace now for 2 yrs and just added a new pup it was easy and they were very helpful with coverage. Thank you
Insurer: Embrace
By: Alee Shilling
Lily Mae
In all honesty, when I was considering pet insurance I was thinking it would be years before I’d even use it, then in August my beautiful Lily Mae started a cough and slowing down, off to the vet we went, and our journey has been long, after 2 visits X-rays revealed she had pneumonia and blood tests told us she had underlying Valley Fever. I tell all this, to let you know that going to the vet multiple times, it was a hidden relief knowing that there wasn’t that burden of how am I going to pay for this, or how far do I go to make my girl happy. The bill submission is easy, although and unfortunately practice did make perfect!! LoL. All my dogs have been healthy and happy, so this curveball that was thrown our way it was nice that Embrace had our back
Insurer: Embrace
By: JEFFREY DEMPSEY
Premiums SKYROCKETING
Premiums going from $68/mo to $110/mo? That’s absurd. Sure I guess it’s nice piece of mind to pay that every month while knowing we’d still have to shell out $2k deductible God forbid something catastrophic happens, but come on! That’s a wild increase!
Insurer: Embrace
By: Nick Johnson
Great service
Great service, informative, helpful.
Insurer: ManyPets
By: Liliana Vasquez