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Pet parents across the U.S. and Canada have left over 224,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance, cash back
Great insurance, cash back after first pet visit, well worth it
Insurer: Spot
By: Quintina Artis
My dog Ginger got hit by a car and the…
My dog Ginger got hit by a car and the bill was outrageous. Thank God I had embrace insurance. I submitted the bill to and they took care of everything for me. Within a week, the check was in the mail, and then I had more bills to submit to embrace and The payment was there in three days in my account. I recommend embrace to everyone I talk to if they need Pat insurance for their animal like me.
Insurer: Embrace
By: Nancy johnson
It’s worth the wait.
I’ve had a really good experience w/ PetsBest. I highly recommend it to all my friends & dog training clients. Personally, I can cover the cost of regular vet bills, but the skyrocketing prices of emergency vet care can be catastrophic. I’ve come to realize that pet insurance is now a necessity to financially protect pets during unexpected emergencies Its can literally be the difference between life & death. I personally chose a high deductible w/ low co-pay. I had to use Pets Best twice for emergency surgeries within the first year. I am extremely thankful for Pets Best. My 3 yr old lab would likely not be here today w/out it. Submitting the bills was super easy. I just took a photo of the itemized bill stating paid in full, and submit it through the app. Both times Pets Best covered the full 90% of everything I submitted. The only reason I only gave 4 out of 5 stars is 1) The pet owner has to pay the full bill to the vet at time of service (thank goodness for CareCredit) 2) The claim sits for several weeks (w/ no movement on the account) before Best Pet begins to investigate & process the claim. That stage takes a week or more. Once the claim as been approved, it makes another 5-7 business days for the money to be deposited into owners account. It leaves the pet owner potentially paying a hefty credit card interest payment and stressing for weeks wondering if the claim will be paid or denied. Despite all that, I still highly recommend Pets Best. In the end, Pet’s Best has always come through for me & my dogs.
Insurer: Pets Best
By: April Parke
I currently have an open BBB claim…
I currently have an open BBB claim against Pets Best Pet Health Insurance. My claim took over three weeks to be paid and was then paid incorrectly and lab work fecal testing yearly exam with vaccines was applied to my deductible! I have BestWellness Routine Care with No ZERO Deductible! They are trying to put it all under a sick pet- who gives vaccines to a sick pet? I called, spoke with Richard he informed me it would be 15-40 days before it would be looked at. I have dealt with other Pet Insurance before and never had these issues.
Insurer: Pets Best
By: Beverly D
Very easy to submit claim
Very easy to submit claim
Insurer: Embrace
By: Samuel Loy
dilemma
Staff understood my dilemma but because of rules and regulations couldn’t help. They tried
Insurer: Spot
By: Linda Kunesh
Embrace Covers Chemo Treatment
There are so many horror stories about pet insurance out there, but we have only had positive experiences with Embrace. Our dog is going through cancer treatment right now, and I was so concerned that something would go wrong with insurance... But Embrace has been covering the costs as expected! Their customer service staff is wonderful and claims are processed within a couple weeks.
Insurer: Embrace
By: Tamara
Pre-Existing Condition
I am still on the fence about this company. I do have to give them credit, they are very thorough in their investigations. They are quick to deny claims when they are pre-existing, when you are trying to find out what is a re-occurring problem with your pet without going to labor extensive and expensive tests on your furbaby.
Insurer: Embrace
By: Bonney Benson
So very helpful with Getting what you pay for…undoing an error…
So very helpful with undoing an error on “my part”, thank you so much!
Insurer: Embrace
By: Daniel Riordan