224,745+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everyone is always nice and helpful…
Everyone is always nice and helpful with any questions I have.
Insurer: Embrace
By: Jules Mccrystal
The conversation with the consultant…
The conversation with the consultant was friendly and informative. She explained the program and answered all my questions.
Insurer: Pumpkin
By: Janice Bcustomer
My Pets Best experience has not been stellar
My Pets Best experience has not been stellar. The turnaround time takes far longer than suggested at enrollment. For us, very few items have been covered; such as thousands in Ivdd surgery and all accompanying visits, meds, mri, X-rays, etc. (which would not be covered by “any” ins company) Any kind of tummy trouble, which for us is considered a pre existing condition because our dog was diagnosed with tummy trouble before we enrolled. The lesson learned here is to sign up for pet insurance the very day you bring your dog home. Absolutely. Do. Not. Wait.
Insurer: Pets Best
By: Elise Petersen
Owed $8oo - never paid
I submitted 4 claims that were reviewed. I received 4 EOB's and issued 4 payments. The EOBs state the payments (totaling over $800) were issued on 9/10. I have yet to receive the money and my bank shows nothing pending. What type of company closes out a claim & sends a survey asking for you to review the claims process, but forgets to actually paid you.
Insurer: Pets Best
By: Christine O'Sullivan
make claims so easy and fast
Many Pets has very good plans to choose from. they also make claims so easy and fast.
Insurer: ManyPets
By: Kate Wang
Service is fast and helpful
Service is fast and helpful. Reason for rating: Price is a bit much but overall I am satisfied with service.
Insurer: ASPCA
By: Joy Johnson
Had to take our pet to an emergency vet…
Had to take our pet to an emergency vet hospital that included an overnight stay. Issued my claim and quickly got approved and Spot covered 50% of the charge. So glad I had the insurance.
Insurer: Spot
By: Marty LaRue
Always quick with processing claims and…
Always quick with processing claims and the customer service is great!
Insurer: Spot
By: Katie Bates
Great Service
Each time I called in to get an update on my claim, the people I talked to were very nice and most importantly knew what they were doing and what was needed to get everything taken care of. It may have taken a little longer than I anticipated, but in the end, everything worked out and I am very happy with this insurance.
Insurer: Embrace
By: NA
They bank on our ignorance
They bank on our ignorance, naivete. Like many of the other pet insurance companies out there, they don't cover the necessary stuff for pet well being. Like spay and neuter, which can be very costly but is necessary for the longevity and overall good health of most pets. They only cover emergencies --and there are caveats to that. Everything else is "wellness" and they only cover $250/year. When I went to cancel this policy, the customer service rep brow-beat me, talking over me for goodness knows why and refused to listen. I had to get nasty and tell her that this talking over me and brow-beating me into wrongness wasn't helping anyone, I'm an unhappy customer who wants to end the relationship. Enough said! Pet insurance should help pet owners lessen the financial blow of veterinarian costs. Instead this company is like human health care --lacking.
Insurer: Embrace
By: terri