224,745+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,745 total


Most selected providers in "June, 2026"

This chart shows the distribution of the most selected pet insurance providers in June, 2026.

Providers with highest rating

Embrace

20,002 reviews

4.9
Healthy Paws

11,396 reviews

4.9
Fetch

5,968 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,391 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified September 12, 2024

Eveything is smooth and easy

Eveything is smooth and easy. The process is simple and fast!!

Insurer: ASPCA

By: David King

September 12, 2024

Wonderful customer service and best insurance!!

I had my Sunny for 2 wonderful years. He was a rescue dog and we had no idea what’s his life was like before we found him. We took him in and decided to get him insured with This wonderful pet insurance. I was referred by my friend. That’s how good they are. They are referred by others. I’ve done the same. They were very supportive with my claims since day one till his passing. We’re so heartbroken and they made the claims easier for us till his last minute. They even cancelled his insurance which I thought it was wonderful because I don’t think I could have been able to do it. Thank you guys!! I’m very happy with Pets Best, they live up to their name!!! Francis

Insurer: Pets Best

By: Francis

Useful
Verified September 12, 2024

Love this pet insurance

Love this pet insurance! Making a claim is easy and getting it was very fast!!

Insurer: ASPCA

By: Rebecca Smith

September 12, 2024

Great Customer Service

Your representative, Josh Sabado, is very knowledgeable and was most helpful in helping me understand the different insurance programs Fetch offers.

Insurer: Fetch

By: K. Thomas

September 12, 2024

50 minutes on hold is unacceptable

50 minutes on hold is unacceptable. If I could have managed it off the app I would have but they made me call. A customer shouldn’t wait that long.

Insurer: Embrace

By: Jenny Macias

September 12, 2024

No Customer Support

While the coverage is comparable with others the level of customer support is literally non-existent. I tried reaching a live person for over three months (unsuccessfully) The wait time when you call exceed 90 min and time out and terminate should you try. Claims payout is extremely slow largely due to not being able to speak with anyone.

Insurer: Embrace

By: Michael Stearns

September 12, 2024

Simple claims take a month to get a reply

Avoid at all costs. They continuously email you over and over again telling you that there is a delay in processing your claim, even for very simple claims like check ups. Everything goes towards your deductible so they cover virtually nothing except for high price surgeries - run far from this company.

Insurer: Pets Best

By: Teddie

Useful
Verified September 12, 2024

Responsive and compassionate

Embrace was responsive and compassionate throughout the claim process. My 16yo cat was sick for a while and passed away recently. All of her claims were processed promptly and the reimbursement was what I had expected, no surprise in the process. Claim submission was very easy and instructions were clear. The premium was pricey for sure but they cover senior pets which is not usually accepted by a lot of other insurance. Worth the price IMO.

Insurer: Embrace

By: Ngo Hang

September 12, 2024

Very pleased

The company I work for decided to offer pet insurance through ASPCA this year and coincidentally our family adopted a new puppy. We have filed several claims and have been reimbursed for items that were covered. The claim process has been seamless and our refunds are set up for direct deposit. My only regret was not signing up before we adopted so a few of the initial vet visits would have been covered as well.

Insurer: ASPCA

By: Bridgett

Useful
Verified September 12, 2024

Fast claim service

While no one hopes to have an emergency, when it did happen to me, Spot Pet Insurance was there. Claim was easy to submit and process. I had my reimbursement within a week! Best of all, I did not have anxiety when making decision to treat my cat. Thanks Spot Insurance!

Insurer: Spot

By: Terri Westrand

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