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Pet parents across the U.S. and Canada have left over 224,745 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It's horrible trying to communicate…
It's horrible trying to communicate with them. It really sucks. I'm a usaa member so I greatly appreciate that help but it's really hard
Insurer: Embrace
By: Kyle H
Premiums keep going UP AND UP
I took out a policy in 2015 for my Miniature Dachshund when I bought him at 8 weeks old (now 9 years). This company had many different policies that were available and customized plans.I have paid annual premiums faithfully. I bought another miniature dachshund 8 weeks old, he will be 4 in a couple months. I bought the exact same policy.Almost every year the premiums have gone up. I have healthy,trim,active dogs.With NO ISSUES OR CLAIMS , now because Oscar is 9 my policy was going up again this year so it would have been $1780.76.Again no claims on either I was told I could change my policy to make my DEDUCTIBLE HIGHER for my pets and make the coverage less.Instead of 80%/20% ALSO I would have to start over again and any history would be considered a pre-existing condition.My pets DON’T HAVE ANY HISTORY But it’s the point!! I’m VERY DISAPPOINTED in this company. I will NO LONGER highly recommend Embrace Pet Insurance.Which I have been doing for 9 years. I could have saved thousands of dollars by waiting until now to buy a policy. So I canceled my policies and now I’m putting $1500.00 in a savings account for illness and accidents every year.And if I’m blessed with continued happy healthy trim active pets. I will get to keep my money in my pocket.
Insurer: Embrace
By: Sue Meyer
After one year the jacked the payment
After one year the jacked the payment 100$. Didn’t tell me in advance, just did it. So I just did it and canceled.
Insurer: Embrace
By: scootdog
Pets Best kept me up to date with…
Pets Best kept me up to date with steady communication and explanations as I was waiting feedback on my insurance claims. While facing a catastrophic surgery I was at ease knowing I had God and Pets Best Insurance on my side.
Insurer: Pets Best
By: Paul Robinson
The best pet insurance
The best pet insurance. I appreciate them so so much they have helped me so many times when my pets have been sick. They have worked with me and helped with my vet bills. Thank you again. I highly recommend them you will not regret.
Insurer: Prudent Pet
By: Carla V
I wish I would’ve listened to my…
I wish I would’ve listened to my friends. One claim has been in review since Aug 21st. You cannot speak to a human to find out what’s wrong, send an email plan a 7 day response.
Insurer: Fetch
By: Karen
Jeremy the agent was straight forward…
Jeremy the agent was straight forward and gave me lots of good notes and practical examples of the insurance policy and price as well as how to use it. Thanks!
Insurer: Embrace
By: Nick
I think it took too long to be…
I think it took too long to be reimbursed for the claim.. Submitted on a Tuesday and it was the following Tuesday.. 5 working days later before I was credited
Insurer: Spot
By: Penny Acierno
I do not like that you charge a $3.00…
I do not like that you charge a $3.00 processing fee for a check. I know I can have it directly deposited for free, but that is not my preference. For what the premiums now cost, it is insulting to be charged an additional check processing fee.
Insurer: Fetch
By: BHH