218,562+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,562 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Avoid Embrace!
Avoid purchasing insurance from Embrace! When we purchased our dog’s insurance in March 2023, Embrace assigned him the pre-existing temporary condition of diarrhea. Embrace stated that a temporary condition could be eligible for coverage in the future if our dog were to remain symptomatic free for 12 months from the most recent occurrence. Now, almost one year later, and with no signs of diarrhea since the policy began, Embrace is restarting the clock for another year. Furthermore, they are adding an additional pre-existing condition of dermatological issues and denying covering anything related to it going forward (including itching, allergies, hot spots, ear infections, eye infections, etc.), despite them covering all of these dermatological issues for the past year. On top of all of this, they are refusing to pay for an allergy test that they pre-approved in writing and had already stated that they would cover. We are currently in the process of submitting an appeal and if it is not accepted, then we will be reporting them to the California Department of Insurance. If Embrace fixes this, I will be happy to update this review, but at this time I would not recommend Embrace. I feel extremely disappointed in their service and find their practices self-serving. Embrace makes up the rules as they go to benefit themselves financially. Do not purchase an insurance policy with Embrace!
Insurer: Embrace
By: Mr Dim
corrupt!! do a deep research before you sign
Avoid choosing Petplan for your pet insurance needs. Despite having coverage for my three cats for seven years, they consistently raise rates annually and possess the authority to make changes at their discretion, as outlined in the policy documents. Recently, upon my cat turning seven, they decreased coverage from 90% to 60%. The customer service experience is abysmal, with unhelpful and impolite representatives, including managers who seem uninformed. Unfortunately, switching to another provider isn't an option due to preexisting condition clauses. Petplan operates with minimal accountability, leaving policyholders powerless. Exercise caution when selecting a pet insurance provider, as once committed, options become limited. Numerous negative reviews echo my sentiments, revealing a pattern of dissatisfaction with Petplan's practices.
Insurer: Fetch Canada
By: Alex
AWESOME Customer Care
Gerrone was AWESOME! He answered all my questions and took great care to help and assist me with my inquiry. He was very conscientious and professional in his approach and really worked to help me with my beloved chihuahua, Sargent :) Certainly recommend calling the carrier should you need any help. My customer advocate, Gerrone, was patient, kind, and provided the utmost service! He took extra steps to assist me and was a pleasant person to speak with, which is rare these days when you have questions! I am beyond happy and will recommend without hesitation. Thank you!!
Insurer: Fetch
By: Sara Vanderford-West
Absolutely love this company
Absolutely love this company. Very fast at processing and very friendly staff. 5 stars for sure. I will be adding my moms and daughters dog to our plan. ❤️
Insurer: Spot
By: Kelli Buckhannon
Embrace has taken 15 days and my claim…
Embrace has taken 15 days and my claim has not been resolved. No response or anything. Customer service is useless. They are not the best. Using Embrace has been a huge mistake
Insurer: Embrace
By: Leisa Carr
They're not kidding about prompt...we…
They're not kidding about prompt...we received payment in less that 2 weeks!
Insurer: Fetch
By: Brenda Quinn
Easiest claim submission process
Easiest claim submission process. All claims have been paid or approved accurately. Customer service is helpful when needed - you can actually talk to a person!
Insurer: Fetch
By: MZ
I have not had any negative experience…
I have not had any negative experience with Sonnet.
Insurer: Sonnet
By: Henry Petgrave
Professionals
Caring professionals who truly care about their clients and pets. Fast reimbursement
Insurer: Embrace
By: Mary Jaco