224,929+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

224,929 total


Most selected providers in "July, 2026"

This chart shows the distribution of the most selected pet insurance providers in July, 2026.

Providers with highest rating

Embrace

20,008 reviews

4.9
Healthy Paws

11,406 reviews

4.9
Fetch

5,987 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,430 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 17, 2024

Do not get this keep looking

I will be canceling my policy. This insurance is not worth it, especially if you have a pre-existing condition. They always claim any issue is linked to pre-existing conditions, no matter what proof you provide. I’ve sent multiple test results showing that my condition is unrelated to diabetes, but no one has responded, and they’ve even closed my cases. It’s been over a month since I submitted my claims, and the only communication I’ve received is the standard “your claim is denied due to pre-existing conditions.” They don’t respond to emails, and it feels like they don’t care at all. I strongly recommend going with a different provider, especially if you have any pre-existing health issues. I’ll be updating this review as I wait to see if they ever respond or review the paperwork properly

Insurer: Embrace

By: Camille

September 17, 2024

Amanda Mello was helpful

Amanda Mello was helpful, knowledgeable and a joy to chat with.

Insurer: Fetch

By: CANDY

September 17, 2024

Loop hole masters, nothing is actually covered...

Loop hole masters, you won't get back a cent. My cat is 8 and was randomly diagnosed with osteoarthritis. This was not a known condition prior to the diagnosis. We have spent about $4000 so far and got back $65... My cat now needs monthly injections to manage the pain, neither the visits nor the treatment is covered in any capacity. Do yourself a favor, put what you would pay these thieves into a savings pr emergency account and manage it yourself. Extremely disappointed.

Insurer: Fetch Canada

By: Jesse James

September 17, 2024

Pet Plus +++

Great insurance. It is there when you need it. Their operators are very nice and helpful.

Insurer: Pets Plus Us

By: Franck

Useful
September 17, 2024

Terrible experience with Fetch

Terrible experience with Fetch. Extremely long processing times. Requested for the same information previously provided multiple times; didn't even bother to read the documents provided which already contained the information requested and stonewalled. 0 updates for 2 months. Pet records provided were dated July 31st (date provided by animal hospital) and Fetch didn't even bother to read the rest of the patient history because of this. Re-requested for records dating from January onwards (which were in the provided document) and then stopped communicating for months. No update on claim progress for multiple months before I reached out for support.

Insurer: Fetch Canada

By: Andrew Ding

September 17, 2024

It works as advertised for the claims i…

It works as advertised for the claims i have made They are fast and efficient turn around times

Insurer: ASPCA

By: Stephen Dittmer

September 17, 2024

Best Pet Insurance

I have had embrace for two years now and it's been the best pet insurance I've had by far. Whether online or over the phone the staff and customer service is second to none. I would highly recommend this company to everyone especially if your pet is like family!!

Insurer: Embrace

By: Giancarlo Casanova

September 17, 2024

Friendly courteous service

Friendly coutous

Insurer: Sonnet

By: Rick Fletcher

September 17, 2024

Fetch has allowed me to have my fur…

Fetch has allowed me to have my fur baby and take care of him. The help with paying part of the vet bills truly helps by reducing stress on me. Thank you

Insurer: Fetch

By: Linda

September 17, 2024

Wasted our time and money!

The 15-day waiting period is poorly communicated to new clients. We had to switch insurance because our dog was covered through a specific vet, and she developed serious health issues, leading to the discovery of a mass in her colon. Despite finding the mass well after the 15-day period, they claimed it was a preexisting condition because she was treated for diarrhea within that time frame. They also stated that her surgery to remove the mass wasn’t covered under the illness and accident plan. Their claim responses are minimal and generic, offering no straightforward way to dispute without calling and dealing with someone on the phone. We were in a difficult position switching providers, just trying to save our dog’s life. I expected some compassion from the company in such situations. Ultimately, we were penalized by the 15-day waiting period. Ironically, they had no problem taking my money from day one! Thanks for wasting my time and money!

Insurer: Spot

By: Amy

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